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Best Kept Secret

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1 BR
1.5 BA
4 Guests

Resort

Close to TownGreenbriar Village Community
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Description

You must be 23 years old. Name on reservation must match name on the credit card. Identity verification required. Booking party must be present at check-in. Third-party app required for check-in.

Bear Tracts is providing free admissions to some of the most popular attractions the area has to offer. Details below.

This conveniently located cabin is walking distance to the famous Greenbriar restaurant only 0.5 miles off of highway 321 for easy access. Less than 2 miles to the Gatlinburg strip with more action than you could ever handle in a single day. When you are ready for a more natural experience, you can enter the Great Smoky Mountains National Park only 1 mile further.

Reliable High Speed WIFI internet and cable provided by Spectrum. Cable is provided in the bedroom, livingroom, and the pool area. Includes the NFL Network.

Complimentary Tesla Charging station. NEMA 14-50 (Bring your own cord)

Along with the great location, Gatlinburg's Best Kept Secret gives you upscale experience on the lower level of the cabin with a gas fire pit and Adirondack chairs, a hot tub large enough for the whole group, a charcoal grill, and best of all you can enjoy a private, heated, salt pool all year round with a huge bay door to bring the outside in. In addition there is a movie theater screen to enjoy a flick while relaxing in the pool.

On the main level you will find a fully stocked kitchen with everything needed to prepare family meals. For more entertainment you can challenge one another to a game of foosball or play the new multi-cade with 60 different classics like Pac-Man, Donkey Kong, and Galaga! Wind down and snuggle up in front of the TV and fireplace at the end of the day or enjoy sitting on the back deck in a rocking chair. Finally you can retire to the master bedroom with a king bed, attached bath with a tiled shower and dual shower heads.

For additional sleeping space the living room has a queen pullout couch for those trips you can't take alone.

Bathroom towels and linens are provided. In-site stack-able washer and dryer.

The pool is approx. 10 x 6 and approx 4 ½ feet deep. The waterfall is not operational.

Location: Small Development, Walking distance to The Greenbriar Restaurant, Gatlinburg Strip 1.9, Pigeon Forge strip 6.4, Ripken Experience 9.3

Stay Longer, Get Even More Free Tickets We've partnered with Xplorie to get you even more free tickets and discounts!
You'll get up to $1072 in Free Tickets per day through Xplorie, every day you stay with us.
The longer you stay, the more free tickets you get!
Stay 3 nights, you'll get $3,216 in free tickets.
Stay 5 nights, you'll get $5,360 in free tickets.

Attractions include:
• Xtreme Racing
• Soaky Mountain
• Dollywood Theme Park & Water Park
• Anakeesta
• Mama’s Farmhouse
• Ziplining
• White Water Rafting
• Putt Putt
• Trampoline
• Alcatraz Museum
• Mountain Wheel
• WonderWorks
• Mountain Coaster
• Riding Stable
• Paula Deen’s Adventure Park & Show
• Beyond The Lens
• Country Tonite

Amenities

Entertainment

  • Cable TV
  • Satellite TV
  • DVD Player
  • Arcade Games

KITCHEN

  • Coffee Maker
  • Dishes & Utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stove
  • Toaster
  • Dining Table

Outdoor

  • Deck
  • Patio
  • Balcony
  • Charcoal Grill
  • Hot Tub
  • Private Pool
  • Fire Pit or Outdoor Fireplace

Health and Safety

  • Enhanced cleaning practices
  • Clean with disinfectant
  • No-contact check-in and check-out
  • High touch surfaces cleaned with disinfectant
  • Towels and bedding washed in water that's at least 60sC/140sF

Beds

  • King 1
  • Sofa Bed 1

Pool

  • Private Indoor Pool

GENERAL

  • Central Air
  • Clothes Dryer
  • Fireplace
  • Hair Dryer
  • Heating
  • Internet/Wifi
  • Iron & Board
  • Linens Provided
  • Living Room
  • Parking
  • Towels Provided
  • Washing Machine
  • Wifi
  • Free Wifi

Scenery

  • Mountain View

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Location

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Reviews

Leave a Review

Great Gatlinburg Getaway!

Reviewed on 2025-04-25 by Robyn W. , Cambridge , NY United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
My husband and I decided to take a babymoon. This was a great spot. Close to Great Smoky Mountains national park as well as a lot of other amenities. The location was away from the hustle and bustle but still accessible. Loved the pool, unfortunately the sound didn’t work in the pool room so we didn’t spend as much time there as planned. It was looked at , but couldn’t be fixed/ replaced during our stay. Highly recommend for a break!

A Vacation Rental

Reviewed on 2025-03-08 by DALE T. , Cleveland, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Loved It!

Best kept secret - Christmas reservations

Reviewed on 2025-01-12 by , N/A, CO United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Myself and family stayed at the Best kept Secret cabin over Christmas holiday. The place was quiet and did not have any issues with the place. We would recommend this cabin and Matt’s team.

Awesome vacation!

Reviewed on 2024-10-08 by Melissa H. , Wakeman, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We had the best time ever! The cabin was beautiful! Only thing that upset us was the pool was freezing cold so we couldn't swim.

Review for Cabin Bear Tracts

Reviewed on 2024-10-03 by Courtney M. , Brownstown, MI 48173-9308, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin was sweet. Nice, open and very clean. There was a bear incident, he did get in the cabin of my truck - wow! The experience was nice. The weather was overall okay. But the sights and scenery were splendid.

Best Kept Clean

Reviewed on 2024-09-08 by Wally R. , Englewood, FL United States
Overall
4
Services from rental manager
5
Cleanliness
2
Location
5
Property condition
3
Overall experience was good. Enjoyed pool and spa. Did have a strong smell of chlorine through out cabin. What we did not like were the amount of small roaches we saw throughout our stay.That was bothersome. Made it feel not so clean.

June 2024 Stay

Reviewed on 2024-06-27 by Curtis Seabolt , Knoxville
Overall
4
Experience Rating
4
Property Rating
4
Value Rating
4

The cabin was nice

Bear Extravaganza

Reviewed on 2024-06-11 by Crystal P. , Anderson, IN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
2
Property condition
5
We seen Bears 5 days out of the 7 days that we stayed. One tried coming into the patio door when my husband was inside the pool. We could not use the hot tub do to all the bears that were around. We seen over 20 bears if not more. 4 were moms with cubs of different sizes.
Our overall stay was Great! Although we were celebrating our 20 year Anniversary but we couldn't use the hot tub idea of getting this cabin do to our fear of a bear coming to close.
We couldn't sit by the fire at night nor could we cook on the grill. We were very cautious coming and going because of the bears. There was nothing around the hot tub to protect us.
Seeing the mountains from the balcony and watching the bears was great.
Cabin was beautiful. Loved that it was supplied and cleaned so well for us. So we didn't have to bring much. Maintenance was great very quick to reply and assist. Wifi went out the Thursday b4 we left because there were pretty bad storms off and on most of the week.
Natures wild was the best attraction bears, mountains and storms.

Relaxing Weekend Getaway

Reviewed on 2024-05-13 by , Farragut, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Clean accommodations with several amenities. We thoroughly enjoyed our weekend.

Just ok.

Reviewed on 2024-03-05 by David T. , Beech Island, SC United States
Overall
3
Services from rental manager
4
Cleanliness
3
Location
2
Property condition
3
This is a nice cabin with a lot of potential but could improve in several areas, especially for the price. The main level was clean all except for kitchen items, most all the dishes, cutlery, pot/pans and coffee maker had not be adequately clean from prior stays. The pool and hot tubs themselves were clean but the pool deck was nasty, I had to spend the first 30 min sweeping it so we felt comfortable walking on it barefoot. The large projector in the pool is extremely complicated and cumbersome to operate making it almost not worth the effort. The furnishing in the house, while mostly nice, are lacking for making what should be a relaxing environment. For example the sofa is worn out where you can feel the frame when you sit, there is no coffee table in the living room and with no reclining furniture it was hard to be comfortable sitting down to watch a movie. Also the addition of the arcade game and Foosball table make the area very cramped. One nice aspect is the dual head shower, however there is no shelf bench or rack for your soaps/washcloths etc. Finally, the outside area surrounding the cabin is littered with trash that obviously been there awhile. There is not much of a view from the porch and hottub but what view there is was ruined by the sight of this trash. While these issues did not ruin our stay completely they did make it less enjoyable. For the price there are much better option out there. This was our second stay in a bear tracts cabin, our first experience was amazing but this cabin did not meet expectations.

Manager's Response

Thank you for your feedback. We’re sorry your stay didn’t fully meet your expectations and appreciate the opportunity to address your concerns.

The trash outside was likely due to bears, a common issue in the area. While we conduct routine clean-ups, neighboring cabins without locked bins can contribute to the problem. We’ll continue working to keep the area clean for all guests.

Regarding the kitchen items, we ask guests to clean and put away dishes before checkout. While we perform monthly inspections, it’s not always feasible to check every item during quick turnovers. We’ll remind guests of this responsibility and enhance our processes where possible.

The theater system is a high-tech feature designed for an exceptional experience. While we provide step-by-step instructions, we understand it can be challenging to use. Unfortunately, a one-button solution isn’t available for this equipment, but we’re exploring ways to simplify it.

The cabin is a cozy one-bedroom space, and we intentionally included arcade games and a Foosball table for family entertainment, though they make the space tighter. Reclining furniture or a coffee table would further limit the room, which is why the cabin is advertised as is. We’ll review the sofa’s condition to ensure it meets our standards.

The pool and hot tub are key features, and we’re glad you found them clean. However, we apologize for the pool deck’s condition. We’ll ensure it is better prepared for future guests.

While the cabin doesn’t advertise a view, we’re sorry the trash outside negatively impacted your experience. We’re committed to addressing this quickly to maintain a pleasant environment.

As a returning guest, your satisfaction is incredibly important to us, and we’re disappointed this stay didn’t meet the high standards you’ve come to expect. We’ll use your feedback to improve and hope you’ll give us another opportunity to exceed your expectations in the future.

Sincerely,
The Bear Tracts Fami

Best Kept Secret Property

Reviewed on 2024-02-09 by Ronald M. , Taylorsville, Kentucky United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
Nice cabin

Best Kept Secret Property

Reviewed on 2024-02-09 by , Taylorsville, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
Nice cabin

Beautiful place

Reviewed on 2024-01-21 by Justin H. , Rock Hill, SC US
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The house was beautiful, easy to get to and find, very close to town, indoor pool was fantastic especially if you’re traveling with little ones, hot tub was nice and loved the gas fire pit. The only downfall is the bed and the couch were extremely worn in and uncomfortable.

Gone to the mountains to see bears

Reviewed on 2023-12-18 by john w. , Roanoke, VA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Very clean cabin, pool and hot tub are amazing. We would definitely stay here again.

Amazing stay

Reviewed on 2023-11-03 by Andre B. , Panama City, FL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
What a beautiful, well-managed property! 5 stars across the board. Highly reccomend.

Best Cozy Cabin

Reviewed on 2023-10-18 by , Iuka, MS United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Everything went smoothly, from booking to checkout. Cabin was cozy and comfortable. Would book this cabin again.

Great cabin for two people

Reviewed on 2023-10-14 by , Lansdale, PA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We thoroughly enjoyed our stay at Best Kept Secret. The cabin was cleaned and well-equipped. We enjoyed the pool and hot tub; although it would have been nice to enjoy the waterfall at the pool. The location was good as we were close to town.

Adorable cabin in the Smokies

Reviewed on 2023-07-17 by Cortney B. , MECHANICSBURG, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin is adorable and was just enough size for our small family of 4. The bed in the master bedroom was a little to soft for our liking, but everyone's preference is different. We were not able to get the Pac-Man machine up and running and also had issues with the TV in the pool area, but that in no way would affect my review of the cabin. Kids loved the pool and the adults loved the hot tub. Mornings were peaceful sitting on the balcony watching for bears. Location was super convenient with being close enough to downtown Gatlinburg. Definitely recommend!

January 2020 Stay

Reviewed on 2023-06-08 by Bhumikaben Patel , Douglasville
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

This cabin deserves more than a 5 star rating it is absolutely gorgeous cabin. This is a new cabin built within the last year .Great location. It is close to downtown Gatlinburg (5-10minutes). Everything worked well and was in great condition. There are TV's in bedroom, TV's in living room and projector in pool room. It has Beautiful kitchen with all the equipment we needed for cooking. Comfortable beds, enough linen and towels. The main floor covered deck has great views and comfortable rocking chairs to enjoy your morning coffee. Thank you for sharing this beautiful cabin and being so helpful during our stay. You will definitely see us again! After staying at various properties over the years, this cabin has it all.

great stay

Reviewed on 2023-05-17 by SANDRA C. , Maryville, TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
the cabin was perfect. bed comfortable!!

Vacation 2023

Reviewed on 2023-05-13 by , Manawa, WI US
Overall
4
Services from rental manager
5
Cleanliness
5
Location
3
Property condition
4
Overall a very clean cabin. We had trouble opening the door by the hot tub. I think it was rusted shut. Also we couldn't get the projector t.v to work by the pool.The pull out couch bed could use a new mattress as it had a lump that made you feel you were sleeping on a hill.overall was very satisfied with the cabin.

Best honeymoon place to be

Reviewed on 2023-04-16 by Christopher C. , Indianapolis, IN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Best week ever. Everything was immaculately clean. The hot tub and pool were a lifesaver after walking all of Gatlinburg. Stocked kitchen and bath were great. Everything is quiet after dark and really let us chill out and relax. A couple technical issues with the pool projector and pinball but we didn't mind. Overall it hit all the marks and really exceeded our expectations.

A Nice Little Getaway

Reviewed on 2023-04-03 by Emily F. , Summit, WI United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
4
Property condition
4
We enjoyed our stay! The location was great - far enough away from the main road, but still convenient to the park, arts and crafts loop, and downtown. The view isn't the best (only a little spot of mountain view, and you look out onto a large water tank of sorts.) Our kid loved the pool, though it is small, and the foosball and pinball machine. We encountered a few maintenance issues that I'm sure will be taken care of now that Bear Tracts is aware of them. We appreciated the good communication from Bear Tracts immensely!

March 2023 Stay

Reviewed on 2023-03-23 by Justin Lewis , Crossville
Overall
4
Experience Rating
4
Property Rating
4
Value Rating
4

everything was great except the hot tub did not get above 80 degrees the first night it did reach 100 the next night though . other then that everything was nice would recommend this cabin

Perfect

Reviewed on 2023-02-17 by Vanessa M. , Elizabethtown, KY US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin was very cute, the hot tub was amazing and ready for me when I arrived. My kids loved the pool. It was brilliant for a weekend away!

Gatlinburg Getaway for two!!

Reviewed on 2023-02-02 by Rebecca W. , Parkersburg, WV United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Great little cabin for a quiet getaway. Close driving distance to downtown Gatlinburg and only 25 minutes to Pigeon Forge. We would def. stay there again. The only thing that was slightly disappointing was the view of the giant water tank from the deck. But that would not keep us from staying there again.

Honeymoon heaven

Reviewed on 2022-12-29 by Patsy S. , N/A, CO United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
I rented this cabin for my daughter and new son in law’s honeymoon. They said it was fantastic. The indoor pool with smart tv was very much enjoyed since it rained alot while they were there. Loved being able to overlook Gatlinburg from the cabin. They loved it so much, me and my husband are trying to plan a visit there❤️

Perfect

Reviewed on 2022-10-29 by , Springville, IN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Enjoyed our stay. My son was in the pool every morning and evening.

A Great Stay!

Reviewed on 2022-10-19 by Karen D. , Cincinnati, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We really enjoyed our stay. The cabin was clean, quiet and comfortable. The updates and attention to details were nice. We appreciated having everything we needed. Like another review mentioned, it would be helpful to have hangers in the closet, but we brought our own so it was fine. The location is easy to find and is close to the Greenbrier Restaurant which is a nice perk. We look forward to staying here again!

Honeymoon

Reviewed on 2022-10-16 by Danielle C. , palm coast, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a great time thank you

Fantastic stay

Reviewed on 2022-10-10 by Becky M. , Westport, KY US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
This was one of the best mini vacations ever! The cabin is very clean and roomy. Best for 2 people! The pool is small, but hey, it’s a pool in the cabin! We saw a bear almost every day at 9:30am like clockwork. He just went from cabin to cabin looking for food. Thank goodness no one fed him. The cabin view is obstructed, so if you want a nice view, find another place. It is close to downtown Gatlinburg but, far enough away from all the noise and traffic. Definitely a 5 star rating! We will be back!

September 2022 Stay

Reviewed on 2022-10-05 by Sean Rudy , Massillon
Overall
4
Experience Rating
4
Property Rating
5
Value Rating
4

Cabin was very clean !!! Had everything from silverware , keurig, to even a crock pot ! Very close to food city which is an awesome grocery with a Starbucks in it , the only disappointment was we could not get the screen / projector to watch movies in the pool room , followed the very lengthy directions and no go , called maintenance and they were not able to fix it said they would come back Sunday but we spent the day in downtown area , once we came back still no picture just sound , that was the main reason I booked. Only suggestion I would have is to make turning it on easier , and some privacy blinds out by the hot tub . We will for sure book again but will need a bigger cabin next time since family will be with us ! Thanks for sharing your beautiful cabin

Great Place

Reviewed on 2022-09-16 by Mike Parrish , Auburn, IN United States
Overall
5
This cabin is located in a perfect spot, not in the middle of all the hustle but only a few minutes from it all. Very clean and maintained place. Quiet and peaceful, we had a couple nights of watching a bear and her cub walk through. If you are looking for a couples retreat, then this is your place!

August 2022 Stay

Reviewed on 2022-08-25 by Eric Johnson , Louisville
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

My wife and I stayed for four days didnt want to go back home beautiful cabin

Very nice and relaxing

Reviewed on 2022-07-24 by Jessica G. , Manchester, IA United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Comfortable stay very nice

Great getaway.

Reviewed on 2022-06-21 by Steve L. , Huntington, WV United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Very clean and modern cabin. Pool theatre is amazing!
I would definitely stay here again. A few small suggestions - there are only 2 forks so could use some more silverware. Also a few clothes hangers would be great.

Mountain Get away

Reviewed on 2022-05-09 by , Toledo, OH US
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
The cabin was beautiful and the staff at Bear Tracts could not have been more helpful but we were a little disappointed in the amenities. We had the pool checked and was told it was 88 degrees but the thermometer constantly read 74 and the water was cold. Also the sleeping could be better. The bed was way to soft (it hurt your back) and the sleeper sofa was way to hard and leaned-thankfully we took a air mattress. All in all I would still give this cabin a 4 star. Absolutely enjoyed our stay!

Perfect for a relaxing getaway

Reviewed on 2022-04-26 by , Dayton, KY US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This place was perfect for a much needed family getaway. The place is as-pictured and was clean and properly maintained. The kids loved the pool and the games. The discounted/free admissions were a great bonus!

The owners were super responsive and we would definitely stay here again.

Anniversary fun trip

Reviewed on 2022-04-07 by , Covington, KY US
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Relaxing and fun! We enjoyed watching movies while in the pool.

Best Spring Break ever

Reviewed on 2022-04-04 by , NORRIS CITY, IL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We stayed at this unit for 3 nights during Spring Break. The owners were very quick to respond back to a question that we had. The rental was very clean and we had no issues during our stay. The location was perfect and just a quick drive to local attractions. We would highly recommend Best Kept Secret and will be returning.

March 2022 Stay

Reviewed on 2022-03-31 by Amy Jackson , Illinois
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Our family had such a great time! Very nice and clean! The pool and hot tub was a definite win!

March 2022 Stay

Reviewed on 2022-03-07 by Alesha Hodge , Roanoke
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

My husband and I enjoyed our long weekend getaway. The cabin was clean, and was a clear representation of the online photos. We plan to come back with our family, and book with Bear Tracts in the future.

Great Mountain Getaway!

Reviewed on 2022-01-31 by , Gastonia, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We spent last week enjoying Gatlinburg without the peak season crowds and loved our stay at Best Kept Secret. The cabin layout and amenities were exactly as expected from photos and reviews. The king size bed was comfortable and we loved the shower in the master bath.
The location was a quick drive to the local supermarket, restaurants, and downtown Gatlinburg.
Not necessarily negative, but worth noting:
The heated pool was a little cooler than we expected, but the hot tub was fantastic.
It took some trial and error figuring out how to control the TV by the pool, so posted instructions would have been helpful.

Fun

Reviewed on 2021-11-03 by , Montezuma, KS US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
A great place to hang out

Best Kept Secret

Reviewed on 2021-11-01 by Terry C. , Waco, TX US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
It was perfect. Absolutely amazing. We will definitely be back!

Family trip

Reviewed on 2021-08-02 by , Newnan, GA United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
We have a family of 4 and found the cabin worked great for our needs. Out of town, but still close enough to allow us to go do the things we wanted to without much hassle. The pool was great for the kids (10 & 3) and the husband and I enjoyed trying to beat each other on the arcade. My only request would be spraying for bugs on the bottom floor, specifically around the pool area as there were these specific crawling bugs that seemed attracted to the pool water. But we look forward to staying here again in the future!

Excellent Area

Reviewed on 2021-07-20 by Monica M. , Adams, TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a wonderful time. This cabin is nice! It's a quiet area. We enjoyed having a pool in the cabin.

July 2021 Stay

Reviewed on 2021-07-19 by Holly Hendricks , Frankfort
Overall
4
Experience Rating
5
Property Rating
5
Value Rating
4

The house is in a great location, new and in great shape. The main reason I rented this particular home was for the private pool and theatre room. The remote sensor in the pool room not working was disappointing. One of us had to watch the screen while the other pointed the remote into the room across the hall. The dehumidifier in the room was very loud at times, and made it diffult to hear the TV. Those things being said, there were many positives about the house. The owners were very timely with responses to questions. Having a code to enter the front door was very nice. The bed was very comfy. We had a great time! Would have given four stars if the TV access in the pool room was easier and if the humidifier didn't make it so hard to hear the TV.

Highly recommend renting with bear tracts vacation

Reviewed on 2021-07-14 by , Owingsville , KY US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Very nice clean cabin, owners respond quickly to messages. One of my favorite cabins i have stayed in.

Enjoyable stay

Reviewed on 2021-06-27 by Ruchik P.
Overall
4
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
3
We enjoyed our stay at this property. The main disappointment was dealing with the AV system near the pool. It was difficult to operate when it did work. Then we found out that there was no streaming available from it so watching a movie was impossible. The waterfall was also needing repair which was a little disappointing. The property was very clean and otherwise as advertised. Great location and just far enough from the main traffic of downtown Gatlinberg.

Enjoyable stay

Reviewed on 2021-06-27 by , Burr Ridge, IL United States
Overall
4
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
3
We enjoyed our stay at this property. The main disappointment was dealing with the AV system near the pool. It was difficult to operate when it did work. Then we found out that there was no streaming available from it so watching a movie was impossible. The waterfall was also needing repair which was a little disappointing. The property was very clean and otherwise as advertised. Great location and just far enough from the main traffic of downtown Gatlinberg.

Awesome property full of amenities!

Reviewed on 2021-06-20 by , Des Moines, IA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This cabin is perfect for family/friends of 4 or less. Awesome location! Amenities were over the top. Exciting arcade play and pool area. Private, quiet and safe area. Very clean and exactly as described online. Beautiful view on deck. We enjoyed our stay and hospitality.

Wonderful stay!

Reviewed on 2021-06-05 by Ronda K. , Fuquay Varina, NC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Was our first family vacation and it was perfect!

Good, clean little cabin

Reviewed on 2021-05-16 by , Crossroads, TX United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
4
We enjoyed our stay at this cabin; it was clean & our boys 2 & 7 yrs old loved the pool & games upstairs. Some minor maintenance on this property would've made our stay 5 vs 4 stars. Water feature on pool didn't work, hot tub not hot, hot/cold water lines on washing machine were reversed, kitchen sink faucet was tricky to turn off & 1st night we ran out of hot water. Trash on back property line needs to be cleaned up. & we were really disappointed our main view outside was a big ugly water tank. Location to area attractions was great. Additional towel hooks or some towel racks would've been nice in the bathrooms. Overall we loved our trip & cleanliness is very important to us so we were pleased with the cabin but will probably look for something with a better view next time. We did not report any of the maintenance issues during our stay since we didn't want to deal with people coming in & out of our cabin during our vacation.

5-Star Cabin, 3-Star View

Reviewed on 2021-05-04 by , Grove City, OH US
Overall
4
Services from rental manager
5
Cleanliness
3
Location
3
Property condition
4
Cabin was awesome! Hot Tub, Pool, Comfy Bed, Firepit!!! A bit disappointed in the views, though. Construction trash still remains on-site and views are obstructed by power lines. An improvement could be made to ensure a bit more privacy when using the hot tub like a simple lattice barrier. Overall, great place to get away from the City to.

April 2021 Stay

Reviewed on 2021-04-24 by Louis Rainero , Harker Heights
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

the cabin is gorgeous, and very well kept. unfortunately there were some little things that need to be fixed as in the kitchen sink leaks after you turn it off, and the bathroom shower the door and handle are very loose and also a light has blown in there. But other than those little cosmetic issues everything else is beyond anything you could ask for. The owners are very sweet and easy to get in touch with so if you ever needed to reach out for anything they're always there.

Empty nesters vacation

Reviewed on 2021-04-20 by Andrea M. , Louisville, KY US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The house was immaculate and very comfortable. The pool and hot tub were very clear and warm. We had a wonderful stay.

Family get away

Reviewed on 2021-04-12 by Jennifer S. , New Albany , OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My family and I had a great time. The cabin was beautiful, everything was just as pictured on the website. I would definitely return and recommend.

Spring Break 2021

Reviewed on 2021-04-11 by Jeremy F. , Hanahan, SC United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
3
Property condition
4
Everything was great except for the tv in the pool area remote wasn’t working properly which you had to go in another room to change the channel. There was a lot of trash in the back yard that we were guessing was caused by a bear. Other than that everything was fantastic!

Lovely time

Reviewed on 2021-02-28 by Benjamin S. , Evansville, IN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a wonderful time staying here. Look forward to using this company again for a bigger family trip!

Modern, extremely clean and well maintained!

Reviewed on 2021-01-09 by Archie S. , Grand Bay , AL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This cabin exceeded our expectations and was located conveniently to downtown Gatlinburg!

Awesome!!!

Reviewed on 2020-12-26 by Emiline Woodson , Wingo , Ky USA
Overall
5
The place was exactly like it was described. It was beautiful & the pool room was heated since it was winter time! We also loved the hot tub. The place was very clean & a great distance from town. Quick and easy to get where you’re going. Everything worked perfectly (Tv, Pac-man game, etc) Would 100% recommend!

Fantastic cabin

Reviewed on 2020-12-12 by Tammy S. , Flora, MS US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Enjoyed our stay at this lovely cabin.

Unique stay away

Reviewed on 2020-12-10 by , Arden , NC US
Overall
4
Services from rental manager
5
Cleanliness
4
Location
3
Property condition
4
The cabin is clean and comfortable. We had everything we needed to stay away from the world for a few days. The pool and hot tub were nice to have. The cabin is very close to the cabins next to it so if you want privacy while in the hot tub you will not have it. Also there is a large water tank behind the cabin that is left off of the pictures and is an eyesore. The only other disappointment was that along the property line behind the cabin was a lot of liter and trash.

A Nice Little Family Getaway

Reviewed on 2020-11-30 by Davee F. , Benton, IL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We were extremely happy with our stay. Everything was exactly how described. The pool was a huge hit with our 7 seven year old. The hot tub was also a huge hit for the 3 of us! We had a few questions on the day after we arrived and the owner called us back immediately. We will definitely be coming back to stay again!

Exactly what we wanted!

Reviewed on 2020-11-06 by Catherine W. , Mobile, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
4
This cabin was exactly as described. It's not secluded, but close enough to town for convenience, close to the grocery store, and easy to get to. The cabin was clean upon arrival, and the pool was a hit with my kids. The pool is a warm, salt-water pool and the projection screen but this area over the top. We spent a lot of time down here! The view of the mountains from both decks was fantastic. The hot tub was clean and ready to go. The bedroom was big enough to hold all of our stuff and two air mattresses for the kids. Kitchen was well-appointed, bathroom was spacious. All in all, we were very happy with this cabin and will definitely reserve it again. We had an awesome vacation and can't wait to come back!

October 2019 Stay

Reviewed on 2020-10-07 by Paul Damron , Antioch
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

What a great cabin. Very nicely furnished. The foosball table and the pool were greatly enjoyed by the children. Constant fun. The adults enjoyed relaxing in the hot tub.

November 2019 Stay

Reviewed on 2020-10-07 by Andrew Hancock
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

We had a great time! House was clean and perfect for our needs of 4 young kids

Gorgeous Cabin and wondeful Hosts

Reviewed on 2020-10-07 by Jana D Agostino , N/A
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

From the moment we walked in the gorgeous cabin we felt at home. It looks exactly like its pictures.
It was perfect for our little family of 3. The location is awesome and is just outside of the hustle and bustle of down town Gatlinburg, and only 10 minutes from Pigeon Forge. Its quiet and peaceful and overlooks the mountains. We were even lucky enough to so a family of bears pass by one night.
The hosts were super friendly and accommodating, and answered all of our questions.
Our daughter loved the pool and the video games.
We will definitely be back in the summer time to check out the summer activities.

January 2020 Stay

Reviewed on 2020-10-07 by Himanshu Patel
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

This cabin deserves more than a 5 star rating it is absolutely gorgeous cabin. This is a new cabin built within the last year .Great location. It is close to downtown Gatlinburg (5-10minutes). Everything worked well and was in great condition. There are TV's in bedroom, TV's in living room and projector in pool room. It has Beautiful kitchen with all the equipment we needed for cooking. Comfortable beds, enough linen and towels. The main floor covered deck has great views and comfortable rocking chairs to enjoy your morning coffee. Thank you for sharing this beautiful cabin and being so helpful during our stay. You will definitely see us again! After staying at various properties over the years, this cabin has it all.

January 2020 Stay

Reviewed on 2020-10-07 by Debra Graham , Columbus
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

We arrived on Sunday evening, best part about check in, there was none. We went straight to our cabin. The Cabin is new, in a neighborhood that's building. The cabin is nice and clean. My husband loved the pool. We didn't use the games, they are in the living room. I do wish there were lamps in the living room or at least a dimmer switch.
We had issues turning on the pool TV. Only because we are older and not very technical. Matt the property manager is amazing, always available. I recommend the unit.. it's probably a beautiful place in the, spring, summer and fall.

March 2020 Stay

Reviewed on 2020-10-07 by David Houck , Reynoldsburg
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Everything was fantastic the only thing is all construction trash in the tree line . I understand there is still construction going on but they still could pick there trash up

Great Stay

Reviewed on 2020-08-05 by Tara H. , Floyd, VA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
4
Our cabin was very clean, pool and hot tub were nice and would definitely stay again. Our only suggestion would be getting a new sofa bed the pull out sofa bed was super uncomfortable but the memories made outweighed the quality of the bed. The bigger bed however slept so great and we loved the shower!

Manager's Response

Thank you so much the feedback and great review! We are changing out that mattress out with a memory foam mattress. Come back to see us soon!

Fun and relaxing stay!

Reviewed on 2020-07-20 by Christopher L. , Chicago, IL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We were really impressed with luxuries of the rental. The pool and hot tub were fantastic and I think I spent more time on the pinball machine than the kids did! A couple of suggestions that would have made the stay perfect: 1) a bushel for carrying laundry up and down the stairs would have helped a lot! 2) a skimmer for the pool to get bugs out 3) dish towels for the kitchen 4) hooks for towels in the bathroom.
Also, the couch/foldout bed could be repaired. We sunk backwards when the bed was out and leaned forward when the bed was folded in.

Love it

Reviewed on 2020-07-06 by Robert E. , Lincolnton , NC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Best cabin around!!!

Best kept secret

Reviewed on 2020-07-06 by Angela W. , Henderson, NC Unknown
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
we enjoyed our vacation stay. not far from main attraction. next time we will stay at least a week to enjoy it all. I love the cabin, only thing that didnt work was our water fall in pool. wish we had the arcade game in that cabin

Love it

Reviewed on 2020-07-06 by Leslie E. , Lincolnton , NC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Best cabin around!!!

Great Cabin

Reviewed on 2020-07-01 by , Kingsport, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Great experience overall. Had an issue with poolside screen and cable box that was fixed within 2 days. Everything else worked perfectly.

Great Stay

Reviewed on 2020-06-01 by , Lafayette, LA United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Cabin was new, well furnished and convenient to everything. Pool needed to be vacuumed. Would definitely rent through Bear Tracts again.

Best Kept Secret - Highly Recommend!

Reviewed on 2020-02-02 by Amanda J. , N/A, CO United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We thoroughly enjoyed our stay at the Best Kept Secret cabin! We loved all of the amenities, but especially the private indoor heated pool on the lower level with the projector screen. We cooked almost everyday and had everything necessary in the kitchen. The bed was super comfy and so was the mattress on the sleeper sofa. The arcade game was a nice addition that we all enjoyed, it had hundreds of games on it. The cabin was close to everything, and minutes from downtown Gatlinburg. Matt was very accommodating and quick to answer questions. We definitely recommend this cabin! It’s perfect for a couple or small family.

Peaceful getaway

Reviewed on 2020-01-19 by , Columbus , OH US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin was very nice. My husband loved the indoor pool. Was close to downtown Gatlinburg. The only negative, wish the cabin had table lamp or a dimmer for over head lights. We really liked when we arrived we went straight to our cabin, no check in at office. The property manager Matt was amazing always available to help with technology in cabin.

Great Place - Great Location

Reviewed on 2019-12-31 by Todd S. , Powell, TN US
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
This cabin really is a well-kept secret. The cabin is new but I don't think it will take long for the word to get out. Located on top of Greenbriar ridge, the cabin has everything a couple might need to celebrate an anniversary, time away, etc. The pool and the hot tub downstairs are fantastic. There is a great restaurant located right down the street. You can't go wrong with this one!

Cabin

Reviewed on 2019-12-27 by Joel V. , United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Very clean and cozy cabin,comfortable and location was perfect. Not much of a view and close to everything.

Very cute place to stay

Reviewed on 2019-12-10 by BRAD H. , COMMERCE, GA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This cabin was really close to downtown. Great amenities and a really good place to stay. Matt was very responsive.

What a fun time we had!

Reviewed on 2019-10-13 by , Antioch, Tn United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Great cabin. Very nicely furnished. The grandchildren loved the foosball and the pool. I thought they would wear out the pool.
We loved the cabin and the location was ideal.
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