Smoky Mountains Property Management You Can Rely On
Our Edge Over Other Smoky Mountain Property Managers
Bear Tracts Vacation Cabins specializes in Gatlinburg property management, offering hands-on, personalized service for cabin owners in the heart of the Smoky Mountains. As a locally owned and operated company, we know what it takes to succeed in property management in Gatlinburg, because we started as cabin owners ourselves. We manage our cabins the way we wish ours had been managed when we first started as owners, giving each property the same care and attention to detail we wanted when we entered the Gatlinburg vacation rental market. With Bear Tracts, your investment is protected and your guests enjoy an unforgettable stay.
Owner Protection and Savings with Bear Tracts Property Management
- Transparency and Protection: We don't nickel-and-dime owners with trip charges, labor costs, or vendor markups.
- Preventative Inspections and Repairs Included: Our in-house maintenance team provides preventative inspections and repairs with no labor fees or service charges. From tightening a loose door handle to unclogging a drain, these issues are handled BEFORE they turn into guest complaints or costly repairs.
- No Hidden Costs: While many companies tack on hidden costs, we cover credit card fees, marketing, subscriptions, photography, linens, and more. We even split the state's required business licensing tax rather than passing the full amount to owners. That commitment to fairness and proactive care keeps your investment protected and profitable.
Proven Marketing Strategies for Homeowners
- Every property is professionally photographed, mapped with floor plans, and listed across major booking sites like Airbnb, Booking, Vrbo, the Expedia network, and many others.
- We heavily invest in direct bookings through our own website using SEO, paid advertising, and social media campaigns.
- Each cabin's unique features, whether a private pool, mountain view, or game room, are highlighted to ensure it stands out in a competitive market.
- We offer each guest an exclusive free attraction ticket program. Every guest receives up to $1,072 worth of free passes every day of their stay. This makes our listings more competitive, boosts bookings, and gives us a tool to compensate guests when issues arise without simply refunding cash — protecting your revenue while adding guest value.
What Our Homeowners Are Saying
"I have worked with larger PM’s in the past. Bear Tracts manages our cabin like it’s their own personal cabin. It is well maintained and they handle all customer care needs. Whenever we have any questions we talk to a person and not just by email."
KJ Harden
Delivering a Seamless Guest Experience with Advanced Technology and Responsive Service
To ensure quality renters and reduce risk, our guests are verified through industry-leading software that checks IDs, credit cards, and even selfie matches against licenses. Once booked, guests enjoy keyless entry, quick support from our local team, and cabins that are consistently clean, maintained, and pest controlled. K9 bedbug inspections are conducted three times a year at no cost to owners. Guests can vacation worry-free while you have the confidence your cabin is cared for with rigor.
Giving Homeowners Peace of Mind, Every Step of the Way
As an owner, you have 24/7 access to an online portal with real-time financials, past performance, and forward bookings. To provide stability and flexibility, Bear Tracts agreements are on a 12-month self-renewing contract with a 60-day cancellation option. Owners also have full control of their cabin for personal use, just block out the dates you want to stay, and we will handle the scheduling.
Start Your Smoky Mountain Success Story with Us
Whether you're new to vacation rentals or looking for a partner who truly has your back, Bear Tracts is here to help you get the most out of your investment, without stress or surprises. Let's talk about how we can help you reach your goals as a homeowner. Reach out today for a no-pressure consultation.
Property Management
Your Property Management Questions Answered
What fees am I responsible for?
We cover credit card processing, marketing, photography, linens, and subscriptions. Owners are billed only for actual parts (batteries, bulbs, filters) at cost and any after-hours or third-party vendor invoices, with no markup.
Do you charge a monthly maintenance fee?
No. Unlike most companies, we do not charge a maintenance fee. Preventative inspections and labor are included. The only required service is general pest control ($40/month). Optional bedbug coverage is available at $36/month.
How do you handle guest vetting?
We used advanced software that verifies guest ID, credit card, and contact details. It even uses AI to compare a selfie to their driver's license, flagging inconsistencies before check-in.
What about bedbugs and pests?
General pest control is included in the $40/month service. On top of that, we provide K9 bedbug inspections three times a year at no charge. For added protection, owners may opt into our bedbug insurance program.
What makes our guest experience different?
Beyond clean, well-maintained cabins, we add real value to every reservation with free attraction passes to Dollywood, Anakeesta, dinner shows, rafting, and more - up to $1,072 every day. This not only enhances guest satisfaction but also protects your revenue by giving us alternatives to refunds when resolving issues.
How do owner payouts work?
Payouts are monthly, and itemized statements are accessible anytime through your online portal. We split the Tennessee business tax fairly. Owners only pay on their rental revenue, not on fees collected by Bear Tracts.
Do I have to commit to a long contract?
No. Our agreements are on a 12-month self-renewing contract with a 60-day cancellation option.