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1 BR
2 BA
8 Guests
Rock away on the back deck sipping on your morning coffee or eveHead downstairs for unending day of entertainment!Soak your troubles away in the hot tub!Deck SeatingEnjoy a gorgeous view of the Smoky Mountains from the back deck!Booking RequirementsAir Hockey & Multi-CadeHeavenly Hilltop GetawayKing Bedroom with Flat Screen TVDining Room TablePinballPool TableSoak your troubles away in the heart shaped soaking tub!ExteriorExteriorFully Equipped KitchenPlenty of space around the dining room table to enjoy breakfast,Sit back and relax in the living room, equipped with a sleeper sFull BathTub/Shower ComboDownstairs 2nd Full BathSpacious living room with vaulted ceilings!Full over full bunk bed provides additional sleeping space in thThe downstairs game room is super spacious and provides room forThe fully equipped kitchen is great for preparing breakfast, lunFloor Plan Main LevelFloor Plan Lower LevelGet your free ticket to Rocky Top Mountain Coaster, every day ofGet a free ticket to ride The Great Smoky Mountain Wheel, every Get your free ticket to Beyond the Lens, every day of your stay, Get your free ticket to Alcatrez East Crime Museum, every day o Get your free ticket to Anakeesta, every day of your stay, whenGet your free ticket to go white water rafting with Big Creek ExGet your free ticket to Crave Golf, every day of your stay, whenGet your free ticket to Adventure Park Ziplines, every day of yoGet your free ticket to Dollywood Splash Country, every day of yGet your free ticket to Legazy Mountain Ziplines, every day of yGet your free ticket go horseback riding at Five Oaks Riding Sta Get your free ticket to Dollywood Theme Park, every day of your Enjoy a free dinner at Mama's Farmhouse, every day of your Enjoy your complimentary pass and test your skills at Paula Deen Get your free ticket to Paula Deen's Lumberjack Feud Show, Enjoy a free ride on the Rowdy Bear Laser Gun Coaster, every day Get a free pass to splash the day away at Soaky Mountain Water Get your free ticket to Rowdy Bear Mountain, every day of your Get your free ticket to the Titanic Museum, every day of your sGet your free ticket to Top Jump, every day of your stay, when y Get your free ticket to Wonderworks, every day of your stay, wh

Resort

Close to TownGatlinburg Falls Resort

Search Availability

Description

You must be 23 years old. Name on reservation must match name on the credit card. Identity verification required. Booking party must be present at check-in. Contract and third-party app required for check-in.

Bear Tracts is providing free admissions to some of the most popular attractions the area has to offer. Text 865play to 94479 for more info! See bottom of description for more info.

Located in the popular Gatlinburg Falls Parkview Resort sits Heavenly Hilltop Getaway. The perfect spot for a romantic vacation of a lifetime. Spacious 1 bedroom cabin with a new full over full bunk makes this an excellent choice for a couple or 2 small families. Easy to access all year with no steep or windy roads.

This 1 bedroom Gatlinburg cabin rental features all the romantic touches that couples will love like an electric fireplace for ambience, rocking chairs and a private hot tub. Enjoy both while soaking in the spectacular Mt. LeConte and Smoky mountain views. Plenty of sleeping space if the the kids or other couples are invited to join in the trip with the 1 king bedroom, 2 queen sleeper sofas, and 1 full sized bunk bed.

Everyone will love the game room which is stocked with Pool Table, Pinball, Air Hockey, and 60 game classic multi-cade including classics like Pac-Man/Galaga/Centipede. Our guests also have access to the resort swimming pool and fitness center that are a short flat walk from the cabin.

All this while downtown Gatlinburg and Pigeon Forge sit just minutes away, making it easy to experience all that the Smoky Mountains have to offer.

Location: Easily accessible paved roads. Resort, walking distance to resort pool and fitness center. Approx. 2 miles from downtown Gatlinburg and 6 miles to Pigeon Forge

*We provide all towels and Linens along with a starter pack of paper products.

Free attractions with Bear Tracts Vacation cabins! Visit as many attractions as you like on a daily basis and receive one admission to each of those attractions every day. Unused admissions expire daily. Expired and redeemed admissions are replenished the following day and can be used again.

Attractions include:
• Titanic
• Soaky Mountain
• Dollywood Theme Park & Water Park
• Anakeesta
• Mama’s Farmhouse
• Ziplining
• White Water Rafting
• Putt Putt
• Trampoline
• Alcatraz Museum
• Mountain Wheel
• WonderWorks
• Mountain Coaster
• Riding Stable
• Paula Deen’s Adventure Park & Show
• Beyond The Lens
• Country Tonite

Amenities

Entertainment

  • Cable TV
  • DVD Player
  • VCR
  • Arcade Games
  • Game Room
  • Pool Table

KITCHEN

  • Coffee Maker
  • Dishes & Utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stove
  • Toaster
  • Dining Table

Outdoor

  • Deck
  • Patio
  • Balcony
  • Charcoal Grill
  • Hot Tub
  • Shared Pool

Health and Safety

  • Enhanced cleaning practices
  • Clean with disinfectant
  • No-contact check-in and check-out
  • High touch surfaces cleaned with disinfectant
  • Towels and bedding washed in water that's at least 60sC/140sF

Beds

  • King 1
  • Sofa Bed 2
  • Bunk 1

Pool

  • Community/Resort Pool

GENERAL

  • Central Air
  • Clothes Dryer
  • Fireplace
  • Hair Dryer
  • Heating
  • Internet/Wifi
  • Iron & Board
  • Linens Provided
  • Living Room
  • Parking
  • Towels Provided
  • Washing Machine
  • Wifi
  • Free Wifi

Scenery

  • Panoramic Mountain View

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Location

Reviews

Leave a Review

Great location to Gatlinburg!

Reviewed on 2021-09-23 by Kayne A. , Decatur, GA US
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We had a great time in this vacation house for our family of four. It was so convenient to get to either side of Gatlinburg in record time. We enjoyed many meals and activities in Gatlinburg. The home had what we needed. It was basic. There are many video games and pool and air hockey and a hot tub. We enjoyed all of it. The video games and pool table could use a little maintenance. They are all old and well loved. The kids slept in the bunk beds and the parents slept in the bedroom. Everything was in fair shape.

Great family time

Reviewed on 2021-01-19 by , Marrero, LA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We spent the week of New Years at Heavenly Hilltop and it was nothing short of amazing. Our kids loved the game room downstairs. It was very spacious and had so much to do, we didn't even leave the cabin two of the days. It was also very easy to get to. Would definitely recommend.

June 2024 Fam Vaca

Reviewed on 2024-07-03 by Jennifer L. , Elgin, IL US
Overall
4
Services from rental manager
5
Cleanliness
2
Location
5
Property condition
3
It was nice. Great location. Great offerings of free tickets for things to do that are close. A couple small notes, no water pressure, if you flush the toilet you have no sink or shower water, if you run the kitchen sink you cannot shower. The pull out couch upstairs was absolutely disgusting. The couch itself was so old and worn, fine. We pulled it out for our kids to sleep on, it was stained, flat, and full or crumbs or something, absolutely disgusting. I wouldn’t recommend this property unless the couches were replaced. The water pressure can be dealt with-ish. The disgusting couches would keep me from staying here again or recommending it.

May 2024 Stay

Reviewed on 2024-06-03 by David Motte , Indian Trail
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Wonderful cabin with great amenities! We thoroughly enjoyed our stay.

Great Close Spot, Still Feels Secluded

Reviewed on 2024-04-18 by Kirk S. , Lexington, KY US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Great location and a great view from the balcony. Had everything we needed - pool table, hot tub and arcade machines were awesome. Big dining table as well. Would stay here again!

Great Location with some off-putting items.

Reviewed on 2024-03-23 by Angela J. , McHenry, IL United States
Overall
4
Services from rental manager
3
Cleanliness
5
Location
5
Property condition
3
Loved the property and the view. Accessing and getting to the grounds was easy. The hot-tub was pretty gross. a hint of a mildew smell and stringy white things blowing out from one of the jets (bacterial). The property ios across the drive from the main office and a lot of employees used our parking to park or work on their personal vehicles (hood open, fixing an engine), right outside our door, often blocking our parking to the rental unit or access at all. When we arrived at 5pm (4pm rental is supposed to be 'ours') the front door was wide open and some random dude from 'maintenance' just walks out past me, says 'hello' then disappears down the road. Disconcerting encounter for our first 3min at the property.

Manager's Response

Thank you for taking the time to share your feedback regarding your recent stay at one of our properties. We truly value your input and are grateful for the opportunity to address your concerns.

Firstly, we are delighted to hear that you enjoyed the property and the picturesque views it offers. We take great pride in providing our guests with a memorable experience, and it's rewarding to know that you found accessing the grounds to be easy.

We apologize for the disappointment you experienced with the condition of the hot tub. Maintaining a high standard of cleanliness and functionality is of utmost importance to us, and we regret that we fell short of your expectations in this regard. Please rest assured that we will address this issue promptly to ensure that future guests do not encounter similar concerns.

Regarding the presence of individuals using the parking area outside your rental unit, we understand how this could have been disruptive to your stay. However, we would like to clarify that these individuals are not employees of Bear Tracts. Instead, they are employed by the resort complex where our property is located, and they are responsible for maintenance and other duties within the larger premises.

We are sorry for any inconvenience caused by the encounter with the maintenance personnel upon your arrival. Please know that this individual was not affiliated with Bear Tracts, and we apologize for any disconcerting experience this may have caused. We will communicate your feedback to the management of the resort complex to ensure that such instances are addressed and prevented in the future.

Our new Favorite place to stay in the Smokies

Reviewed on 2024-03-11 by Jonathan and Julia Bozeman , Albertville , AL USA
Overall
5
When we walked through the door it felt like we were home right away. The game room is a great way to spend an evening of fun without the traffic, the hot tub was soooooo relaxing, as was the Jacuzzi downstairs. The bed is comfy, but the couch cushions are showing their use. The location is probably one of the best without being right on the strip, but you're also walking distance to the trolley stop beside the Ogle Building. We will definitely be staying here again, and again, and again!

Heavenly Hilltop

Reviewed on 2024-03-04 by Rob K. , Murfreesboro, TN Unknown
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Top notch across the board. Location, amenities, view, everything was outstanding. Will stay here again and recommend to anyone visiting G-burg!!!

Exactly What We Were Hoping For

Reviewed on 2023-10-17 by Nicole V. , Arlington, TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a wonderful experience with Heavenly Hilltop Getaway. A few of my BIG wants were a view, quiet, and close to downtown Gatlinburg so we didn’t have to drive far for activities everyday. Most things we wanted to do in Gatlinburg, the Smokey National Park, or Pigeon Forge were 10-20 minutes from us, most of that was the usual Gatlinburg traffic. I have an 8 and a 6 year old who LOVED the game room, bunk beds, and hot tub. We cooked a lot and the house was adequately stocked for us. Beds were comfy and we had enough room for our family of 4. Another big bonus was the home was very clean. I would recommend this location and cabin, and would stay here again.

August 2023 Stay

Reviewed on 2023-08-21 by Avory Link , Williamsburg
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Our stay was wonderful! The cabin was perfect for our family and our son absolutely loved the arcade room downstairs! Thank you for a lovely time! We will definitely be returning!

July 2023 Stay

Reviewed on 2023-07-28 by Amy Truman , Massillon
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

This was mine and my familys first of many trips! The cabin was beautiful! There was so much to do! I enjoyed every minute of it! I highly recommend bear track cabins, they wont disappoint!

Great mountain views!

Reviewed on 2023-06-25 by , Ephrata, PA United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
3
Our family of 5 had a lovely visit to the Heavenly Hilltop Getaway cabin! The best features are the location and Mountain View’s off of the back porch. It’s a perfect location to get to anything in Gatlinburg or pigeon Forge. No steep drives up to the very top of a mountain. Easy paved roads with plenty of parking on either side of the cabin. This cabin is positioned close to the entrance and pool area as well. The best feature is the view off of the back porch, especially from the main floor. At this time of summer 2023 there is only a partial view due to the overgrowth of trees at this point. If the trees could be cut down, or at least topped off, it would be perfect. Cabin was clean Overall, but could use deep cleaning of layers of dust everywhere. We realize there’s not time to deep clean in between each rental. It seemed like there was a brand new Keurig coffee maker tucked in the cabinet that was great to use for morning coffee! The 12 cup coffee maker had been well loved and could use a better cleaning or a replacement. Also, decided not to cook breakfast in the morning due to the condition of the frying pans. Heavily scratched and in need of replacing. Also recommend new mattress protectors on king bed and sofa beds especially. Blanket on king bed is threadbare in areas, In fact, the king bed was in need of replacing due to being overused and far too soft. Were disappointed to find the heart-shaped whirlpool top in lower level not work when button was pushed. Kids enjoyed the game room and we all enjoyed the hot tub. Overall would consider staying again for the location and views, but would worry that the trees would obstruct the view fully in a few years, if not maintained. Living room sofa and chair in fair condition as far as comfort, but still look nice. Overall a very nice cabin that could just use a few replacements/ improvements. We appreciate the professional service and many forms of communication from management offered, thank

Wonderful

Reviewed on 2023-06-19 by Debra F. , Logansport, IN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin and the amenities were fantastic. Everything was as described. Plenty of room for 2 adults and 4 kids. The view was amazing.

A

Reviewed on 2023-06-14 by , Mt. Vernon, IN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
3
Property condition
5
A

November 2022 Stay

Reviewed on 2022-11-24 by Robert Myers , Broussard
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Great experience. Quiet and relaxed place to stay with your family. Great view.
Heart shaped tub is downstairs and takes awhile to fill up.

Great Cabin Close to Gatlinburg

Reviewed on 2022-11-11 by Bob W. , Hoover, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a wonderful stay in this one bedroom cabin. Inside felt new and clean. The high ceilings really added to the overall comfort of the cabin! Although just my husband and I stayed we realized the full bunk beds downstairs could have comfortably slept more family members. We loved playing pool in the evenings and then settling down in the hot tub before bed. This is the cleanest hot tub I had ever used in a rental-thank you!!!
Trees are beginning to cover the Mountain View on the balconies now but for us it was still a lovely place to sit and relax. Additional electronic games will entertain teens and children for a long while. Beds were soft but very comfortable. You will hear road noise and possible neighbors when outside but that is to be expected in a cabin complex I assume. Just be aware it isn’t a secluded cabin. Access to Gatlinburg is s so easy and even to Pigeon Forge is white nice. Just a great location and cabin. You won’t be disappointed.
Only recommendation to the owners to to consider replacing the couch in the main floor. It is pretty uncomfortable.

Relaxing mountain cabin

Reviewed on 2022-10-13 by Scott R. , Olathe, KS US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This cabin was exactly as advertised. Easy to get to and a great accommodation for the two of us. Location was out of the way but still close enough to everything we wanted to do, even saw a bear on our first morning there. Very soft bed in the master bedroom, which was fine for me and my wife. Everything worked and we enjoyed playing some of the games in the game room. Hot tub was big and easily could have fit more than two people.

September 2022 Stay

Reviewed on 2022-09-13 by William Harris , King
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

We chose Heavenly Hilltop Getaway for our 23rd anniversary trip. It was absolutely perfect. The cabin was clean and well appointed. We enjoyed the spaciousness and great view of the mountains. Our evenings were spent playing pool after a soak in the hot tub. We also loved the easy access and close proximity to downtown Gatlinburg. We look forward to staying again on our next trip to Tennessee.

August 2022 Stay

Reviewed on 2022-08-29 by Marshall Goatley , Louisville
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Very clean upon entry. One of the best cabins we have stayed in. Only qualms would be no steps to the hot tub and a table on that level would be nice. Location being really close to downtown Gatlinburg was nice. We absolutely enjoyed our stay and didn't want to leave.

July 2022 Stay

Reviewed on 2022-08-06 by Desi Milligan , RAYNE
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

The cabin and the mountains made for a perfect vacation.

July 2022 Stay

Reviewed on 2022-07-23 by Jeremy Domenech , Coral Springs
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

My family of four had an incredible experience. Matt and April provided a clean, well kept cabin with a good supply of toiletries. The cabin had a lot of entertainment for our two young children. The location was perfect from the beautiful breathtaking views of the Smokies to the great country side of Gatlinburg. The hot tub was a perfect relaxing period for my wife and (I). We will definitely be returning. Thank you again Matt and April, the services provided were exceptional.

Nice Cabin!

Reviewed on 2022-07-05 by , Cambridge, OH United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
3
Property condition
4
Cabin was nice, amenities were accurate to that advertised. However, the location in ad were deceiving. All of these cabins are on top of each other. Like being in a housing development. Also, only one AC control and it was on the main floor, the basement was freezing. However, close to Gatlinburg and about 6 miles to Pigeon Forge wasn't bad.

Relaxing Vacation

Reviewed on 2022-06-07 by , Bolingbrook, IL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our stay was perfect. The cabin was exactly as described. It was also very clean. The bed was very comfortable.
We loved the hot tub and used it daily after hiking.
Lastly, the location is perfect. Only a few miles from the Strip, but far enough away to avoid the noise and traffic. It's also very close the the park entrances. I will definitely stay here again.

May 2022 Stay

Reviewed on 2022-05-17 by Jackie Loeffler , Cranberry twp
Overall
4
Experience Rating
5
Property Rating
4
Value Rating
5

Great stay loved all of the games and activities. Hot tub was awesome clean and well kept. We had a problem with our bed and it was fixed so quickly. Asked for hangers brought the next day. Best service ever!!!!

Vacation

Reviewed on 2022-02-02 by , Newsite, AL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
Great stay, one of the arcade machines was out of order, other than that it was perfect.

Great Cabin with Great Views!

Reviewed on 2021-11-26 by , Niceville, FL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Great location in Gatlinburg! The cabin was very clean and they even decorated for Christmas! Right down the street is a grocery store in one direction and downtown in the other. You can also easily bypass downtown to get to the Smokies. A few things could be updated, but overall very very nice. The upstairs TV in the main area let’s you connect your phone but the downstairs really doesn’t. Other than that it is a phenomenal place!

Awesome Sunrise View

Reviewed on 2021-10-16 by John E. , Athens, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This cabin is situated in a community that is very close to downtown Gatlinburg, but you feel like you are miles away from town and others while sitting on the balconies facing the mountains and SMNF. Beautiful sunrises!
The teenagers made great use of the lower level and all the gaming amenities it holds, but we always gathered in the evenings at the dinner table for our nightly board games.
The kitchen had everything we needed, but spent most of our meals out.
We very much enjoyed this cabin and would stay again!

Great Experience at a Great Cabin

Reviewed on 2021-10-03 by Danny R. , Jackson, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Everything associated with this property was superb. Booking, Check-In & Checkout were easy and smooth. The cabin was fantastic. We came to rest and relax and were not interested in vising area attractions this visit. However, location was excellent for those wanting either. I will gladly use this property or this company in the future!

August 2021 Stay

Reviewed on 2021-08-22 by Brian Welsh , Saginaw
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

what a beautiful place we enjoyed are stay very clean and convenient

Heavenly getaway

Reviewed on 2021-07-18 by Marlena , Philadelphia , PA USA
Overall
5
We had a wonderful stay in the Heavenly Hilltop getaway! The cabin was clean and cozy! There was, however, dust on light fixtures and blinds, looked like it needed a more thorough cleaning. Matt and April were extremely attentive to my questions! The location was great and the cabin was restful and fun for the kids! We will definitely be back!

Fun filled vacation

Reviewed on 2021-07-17 by Marlena Pellegrino , Philadelphia , PA USA
Overall
5
We had an enjoyable vacation in the Smokey Mountains! The Heavenly Hilltop was a perfect retreat! The game room was a hit for the kids and the views were amazing! The location was great with easy access to attractions. We would definitely come back again!

Great location, responsive hosts

Reviewed on 2021-06-28 by Kathy D. , United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Arrived to find unit in great condition. Beautiful views on moonlight evening and cordial community.
Overall an excellent find. Thanks again to wonderful hosts
Could use a few more items in kitchen like plates and bowls.

Great location, responsive hosts

Reviewed on 2021-06-28 by john M. , Taneytown, MD US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Arrived to find unit in great condition. Beautiful views on moonlight evening and cordial community.
Overall an excellent find. Thanks again to wonderful hosts
Could use a few more items in kitchen like plates and bowls.

Great location, responsive hosts

Reviewed on 2021-06-28 by , Taneytown , MD United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Arrived to find unit in great condition. Beautiful views on moonlight evening and cordial community.
Overall an excellent find. Thanks again to wonderful hosts
Could use a few more items in kitchen like plates and bowls.

February 2020 Stay

Reviewed on 2021-06-22 by Jeffrey Leach
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Fantastic cabin. Perfect for the kids.

Great cabin for our family

Reviewed on 2021-06-13 by Andrea W. , Clermont, FL US
Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4
Loved the game room, property location and layout. Host was very responsive to questions and issues. Furniture could use a refresh upstairs and overall needs a deep clean (air vents coated in thick dust, kitchen table has grooves in it filled with crumbs) but linens and bathrooms were clean.

May 2021 Stay

Reviewed on 2021-05-19 by Kari Forren , Daniels
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

My son and I stayed here for a long weekend since he will be graduating next week. The location of the property was perfect for us. The view from the porch was amazing! The property was clean and met our expectations. The owners remained in contact with us and was very quick to respond when I texted them. This was our first time staying here and we will be staying here again!

April 2021 Stay

Reviewed on 2021-05-04 by Jeff Hutchings , Woodstock
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Awsome Place ! Perfect

Weekend Away

Reviewed on 2021-05-02 by , Cincinnati , OH US
Overall
3
Services from rental manager
5
Cleanliness
3
Location
4
Property condition
3
The cabin overall was nice but there were a few things that needed improvement. Overall the main surfaces were clean but there were many areas that needed a thorough dusting. Cobwebs were above the bathroom mirror and dust covered the HVAC vent in the dining room as well as all the blinds. The wifi was fast but we could only connect 1 or 2 devices at a time...which is annoying. Kitchen and dishes were spotless but the coffee maker was missed and there were old grounds in the carafe. Location was great and easy to get to and the view from the deck was beautiful. Neighborhood has cabins close together.

Manager's Response

Dana, We apologize you had this experience. We've spoken to the cleaning company and asked that they pay closer attention to the items you mentioned. If you stay with us again, please give us a call if you're having problems with the WIFI. A quick modem reset will clear up connectivity issues. Thank you for your feedback.

Great location and awesome place

Reviewed on 2021-05-02 by Keestan C. , ORANGE, TX US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The location was great, it was clean, wonderful views

The perfect spot!

Reviewed on 2021-04-08 by Jaime G. , Murfreesboro, UT United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We are a family of 4 who stayed here for 4 nights over spring break. We chose this house because of the location and the game room, and it exceeded our expectations. The location is so close to the activities on the parkway and to the grocery store. We were close to Anakeesta where we did ziplining one day. We also visited the mini golf up the road.
We were worried about the size of the house, but it was perfect. The bunk beds were plenty of room for our pre-teen/teen girls. They loved the pool table and arcade games which came in handy on the rainy last day of the trip. Everything was like the pictures on the website. The owner/manager responded to all of our texts immediately. We would definitely stay here again.

PERFECT

Reviewed on 2021-02-16 by Melissa J. , Nashville, TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We stayed the end of Jan 2021 and it was perfect. The cabin is just enough - The bunks are I think a full/queen and comfortble - the game room was the best - pool table, multi arcade with pages of games, gold game and pin ball - plus foosball upstairs. The hot tub was large and as hot as you wanted. The views were awesome - it even snowed. Location is right before you enter downtown Gatlinburg, so close enough to everything but far from the crowds. Grocery, ice cream, liquor and restaurants down the back side and very very close. Def staying again. Owner were great!

January 2021 Stay

Reviewed on 2021-02-10 by Ryan Sellers , Olive Branch
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

We had an awesome stay at the cabin. Customer service was amazing and everything about the cabin was perfect. Would highly recommend staying here and we will definitely be staying here again! The view from the deck was amazing!

Feb 2021 Vacation

Reviewed on 2021-02-08 by Ryan S. , Olive Branch, MS United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our experience was excellent from start to finish. The booking process was very easy and reasonably priced compared to other listing sites. The xplorie pass saved us a fortune and the customer service from our cabin owners was nothing short of amazing. The cabin was perfect and we had an awesome time. We will definitely be back.

January 2021 Stay

Reviewed on 2021-01-31 by Melissa Jennings , Nashville
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

AMAZING! Heavenly Hilltop Getaway - The cabin was great - the game room was awesome! Pinball, pool table, golf and multi arcade with pages of games - plus foosball upstairs. The hot tub was big and as hot as we wanted it. The owners were great - very nice and quick to respond to our questions. The bunk beds were larger than looked in the photos - I believe they are full/queen. Beds are all very comfy. Great views - nice decks - plus we were lucky enough to see snow. Its right at the beginning of Gatlinburg so you dont have to mess with that busy area if you dont want, or its very close if you do. Easy 12-15 min to Pigeon Forge. Grocery, gas and restaurants very close and again not in all the traffic. We used the free tickets they give with the reservation - great discounts. Will definitely recommend to anyone I know going up there and will use them again on our next smokies trip.

Beautiful

Reviewed on 2020-11-30 by Jared H. , N/A, CO United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a great time at Heavenly Hilltop. Everything in the cabin was perfect, and the kids loved having the downstairs games. The views from this cabin are fantastic. There were a couple of juvenile bears that were fun to see (I feel sorry for the garbage men though).

October 2020 Stay

Reviewed on 2020-10-10 by Jonathan Toney , Ashland
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Awesome view and beautiful cabin, very clean. The property manager was very responsive, highly recommend and will look to stay here again next time we're in TN.

August 2019 Stay

Reviewed on 2020-10-06 by Felicity Patton
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Nice clean cabin that is close to Gatlinburg and the mountains, with friendly and helpful owners!

October 2019 Stay

Reviewed on 2020-10-06 by Cyndi Strauss
Overall
4
Experience Rating
5
Property Rating
4
Value Rating
5

Gatlinburg area was great. Lots to do. Cabin was nice, mountain view was beautiful. Was a plus to have the game room and hot tub. Matt was very helpful and answered questions before our arrival .

October 2019 Stay

Reviewed on 2020-10-06 by Brian Hipp , Noblesville
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Cabin was very clean, well supplied, and in great condition. We couldn't find the power switch for the pinball machine and Matt got back to us literally within minutes! The cabin is in a great location too.

January 2020 Stay

Reviewed on 2020-10-06 by Teresa Moore , Valdosta
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

We arrived at Heavenly Hilltop Getaway for a 4 day vacation, celebrating our 2nd anniversary. Before arriving at the cabin, the owners of BearTracts were very helpful, informative and all around supportive of making sure we had a great trip. We arrived at the cabin, it was easy to find and in a cute little resort. We were a little surprised by how close the other cabins were. In fact that was one of the down falls. There was a youth group conference in town and there were extremely loud teenagers roaming around. We absolutely understand there was nothing the property managers could have done, but if you are looking for seclusion this isnt it. The cabin was super nice inside, not over decorated and for my gamer husband it was absolutely perfect-billiards, air hockey, pin ball and 2 arcade games. Unfortunately we were able to use the hot tub only one night, and even then it was iffy since we had high winds the entire time we were there that caused two power outages, again no one could have prevented. The ki

February 2020 Stay

Reviewed on 2020-10-06 by Jeff Leach
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Fantastic cabin. Perfect for the kids.

Awesome Gatlinburg Stay!

Reviewed on 2020-10-06 by Kathy H. , N/A, NA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Heavenly Hilltop stay was just that "HEAVENLY". Everything was just like they promised it would be. Awesome views, and very peaceful place. Will definitely book with them again!

Heavenly Hilltop

Reviewed on 2020-10-04 by Joshua R. , Olive Branch , MS US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a great time. The cabin was clean. The views were great. We loved the game room!

A kid's dream

Reviewed on 2020-10-03 by , Clayton, MO US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
I knew my 8 year old would love this place, but I was so pleasantly surprised by how nice everything was, how clean it was, and how easy it was to get to. and from the national park The photos really don't do it justice.

Paradise in the Smokey Mountains

Reviewed on 2020-07-16 by Wendie J. , Chesterfield Twp., MI US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
1st time ever renting a cabin. Invited our sons to meet us there. One of the best adventures we have ever had. Everything about this cabin exceeded our expectations: breathtaking view, extremely clean, kitchen was well equipped with pots/pans, toaster, coffee pot, etc.. - hot tub on the deck :) - perfect location, close enough to go into the city. And I can't say enough how great the communication between Matt & April the owners was through out our stay - Made the entire process easy & hassle free. Have been recommending this place to everyone!!! Can't wait to go back for round 2 :)

Heavenly Hilltop Hideaway

Reviewed on 2020-07-10 by Nathan K. , Springfield, OH US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We loved our stay! The cabin was clean and all amenities were so close. We will definitely stay again.

Heavenly Hilltop

Reviewed on 2020-06-22 by , Charlotte, NC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Excellent location and amenities. Also very clean. Would definitely stay here again.

A peace of Heaven!!!

Reviewed on 2020-04-25 by Vanessa D. , Madison, TN United States
Overall
5
Services from rental manager
3
Cleanliness
5
Location
5
Property condition
5
Our short getaway during the Covid 19 pandemic was exactly what we needed to feel human again. The view of the mountains in the mornings were Heavenly. The cabin was soo spacious that we felt bad about not bringing family or friends with us to enjoy it. We had an amazing time I would definitely book this cabin over and over again. Thank you April and Matt with Beartracts for giving us an amazing deal on this DIAMOND!!

Fantastic!!!

Reviewed on 2020-04-07 by Mickey K. , Columbus , OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our stay was great just what we had expected this is our second time staying in this cabin and I’m sure in the future we will return .

New Year Getaway

Reviewed on 2020-01-04 by Tonya S. , Gerald, MO US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We were very happy with the cabin. The game room was a hit with the kids and the view was beautiful.

Great Gatlinburg Retreat

Reviewed on 2019-12-30 by Teri R. , United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Heavenly Hilltop Getaway/ Bear Tracts Cabins was a great place for our family to gather for the holidays. We shared family fun in the game room, in the hot tub, on the deck, and around the Christmas tree. It's a quick drive to the grocery store and into downtown Gatlinburg. The property is stocked with basics, but we needed to buy items such as salt/pepper, a dish sponge and kitchen towels. There were no hand towels in the bathrooms and we could've used more warm blankets for the pull out couch. I don't think anyone could sleep on the downstairs sleeper sofa as the mattress felt like only metal coils with a thin cover; the mattress on the living room sleeper sofa was better. Matt was very communicative and helpful. Overall we had a great time and loved the cabin.

Great Cabin!

Reviewed on 2019-11-07 by , Noblesville, In United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
The cabin was exactly as advertised and stocked even better. It is in an area with a lot of other cabins but that also means easy access to town. Owner is very responsive and easy to contact too.

Loved Our Stay

Reviewed on 2019-08-16 by Jennifer G. , United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My family and I enjoyed the cabin! My kids especially loved the air hockey table. One perk to the cabin is how close we were to the pool. We didn't choose this rental for that but it was nice as we got back from our morning hike, we'd be swimming in the afternoon. Loved the hot tub as well. Had a nice mountain view and it was nice that we were closer to Gatlinburg than Pigeon Forge as most of our time was spent in the National Park so it was less drive time to get here. Property description was accurate, property was clean and well maintained. The owner was sure to answer my questions and even sent a welcome text the day of! I would certainly recommend this property. Close to it all but still with a mountain view and we liked that there were rocking chairs on the upper and lower deck.

Clean and nice cabin

Reviewed on 2019-07-27 by , United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
It was a clean cabin with great views of smokies. TVs and DVD players in every room. Fun arcade games to kill time indoors.
Convenient location for downtown, restaurants and smokies.

A little of everything - perfect for our family!

Reviewed on 2019-07-19 by Jeffrey M. , Oswego, IL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Everything was awesome - the view of the mountains, the game room, the hot tub. All rooms were clean and Matt was very helpful when we had questions.
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