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Serendipity

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2 BR
2 BA
6 Guests

Resort

SecludedTrapper's Ridge Community
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Description

You must be 23 years old. Name on reservation must match name on the credit card. Identity verification required. Booking party must be present at check-in. Contract and third-party app required for check-in.

Bear Tracts is providing free admissions to some of the most popular attractions the area has to offer. See details below.

Beautiful mountain views without having to drive up steep or narrow roads. A very romantic and cozy cabin, perfect for couples and honeymooners, anniversary celebrations, or for a small family getaway to the mountains. Can sleep up to 6 very comfortably. There is a King bed in the main level bedroom, a Queen bed in the upstairs loft, and a Queen sleeper sofa in the living room.

Serendipity is a beautifully and meticulously decorated luxury cabin, fully loaded with all of the amenities that help create the perfect vacation! This luxury cabin is equipped with a pool table, a 60+ FREE PLAY Arcade Game with vintage games such as Pac-Man, Space Invaders, Frogger, Centipede, etc., PlayStation 2, high speed wireless internet, Premium Cable channels, assorted board games, private deck with private hot tub where you can enjoy the gorgeous view of the mountains, a romantic Jacuzzi, flat screen TVs not to mention the cozy wood burning fireplace!

We’ve taken every step to make sure that our guest’s stay will be a truly memorable one. Centrally located, Serendipity is only 5 minutes away from Downtown Pigeon Forge, where you will find everything from grocery stores, countless dining options, great shopping, top local entertainment like Dollywood, Splash Country, The Titanic, Wonderworks, Dinner Shows (Hatfields and McCoys) and only a few minutes more to Gatlinburg, Cades Cove, Forbidden Caverns, river tubbing, whitewater rafting, horseback riding and the Smoky Mountain National Park! In short, Serendipity is close to everything in the area….whether it's action, adventure or nature, but it’s far enough away that you will have the privacy and the enjoyment of the beautiful Smoky Mountains! The perfect place to relax or have fun, you can have the best of both worlds!

After a full day out enjoying all the great activities that The Smokies have to offer, you can come “home” and relax in front of the cozy wood-burning fireplace and watch a movie on the flat panel HDTV with DVD just above it, from just about anywhere in the cabin! Outside, enjoy the charcoal grill so you can prepare some great BBQ's for the family and sit in the picnic table to enjoy nature. Serendipity means a 'happy accident' or 'pleasant surprise' when you find something great unexpectedly! The perfect name for this cabin, as this is exactly what you will find when you visit Serendipity! This is a cabin where you will want to return again.

Sorry NO PETS and NO SMOKING allowed inside the cabin. An ash bucket is located outside

Location: Easily accessible paved roads. 7.8 miles to National Park, 3 miles to Pigeon Forge strip, 11 miles to Gatlinburg strip, 5.2 miles to The Ripken Experience

Additional amenities and services.
* High Speed Internet
* Cable TV
* Outdoor Charcoal Grill
* Less than 5 Miles to the strip in Pigeon Forge
* All linens and Towels
* Full Size Washer and Dryer

Stay Longer, Get Even More Free Tickets We've partnered with Xplorie to get you even more free tickets and discounts!
You'll get up to $1072 in Free Tickets per day through Xplorie, every day you stay with us.
The longer you stay, the more free tickets you get!
Stay 3 nights, you'll get $3,216 in free tickets.
Stay 5 nights, you'll get $5,360 in free tickets.

Attractions include:
• Xtreme Racing
• Soaky Mountain
• Dollywood Theme Park & Water Park
• Anakeesta
• Mama’s Farmhouse
• Ziplining
• White Water Rafting
• Putt Putt
• Trampoline
• Alcatraz Museum
• Mountain Wheel
• WonderWorks
• Mountain Coaster
• Riding Stable
• Paula Deen’s Adventure Park & Show
• Beyond The Lens
• Country Tonite

Amenities

Entertainment

  • Cable TV
  • DVD Player
  • VCR
  • Arcade Games
  • Pool Table

KITCHEN

  • Coffee Maker
  • Dishes & Utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stove
  • Toaster
  • Dining Table

Outdoor

  • Deck
  • Patio
  • Balcony
  • Charcoal Grill
  • Hot Tub
  • Fire Pit or Outdoor Fireplace

Health and Safety

  • Enhanced cleaning practices
  • Clean with disinfectant
  • No-contact check-in and check-out
  • High touch surfaces cleaned with disinfectant
  • Towels and bedding washed in water that's at least 60sC/140sF

Beds

  • King 1
  • Queen 1
  • Sofa Bed 1

GENERAL

  • Central Air
  • Clothes Dryer
  • Fireplace
  • Hair Dryer
  • Heating
  • Internet/Wifi
  • Iron & Board
  • Linens Provided
  • Living Room
  • Parking
  • Towels Provided
  • Washing Machine
  • Wood Stove
  • Wifi
  • Free Wifi

Scenery

  • Mountain View

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Location

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Reviews

Leave a Review

Great cabin!

Reviewed on 2025-05-26 by , Raceland, LA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Cabin was just as described. We loved it. Very clean. We used the website to get free tickets to several places.

Serendipity

Reviewed on 2025-05-13 by , Powell, TN United States
Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4
We just stayed at the Serendipity cabin and we really liked it. The beds are very comfortable and there are adequate supplies. There's a pool table and a gaming system that was nice. The doors are hard to open and close. The flood lights on the outside don't work very well so it's really dark out there at night, so we were paranoid about bears every time we had to go out at night. It rained and water came out the side of the gutter dripping on us as we came up the steps. The driveway is extremely steep, so be prepared for that. The cabin could have been cleaner, but all in all it was a nice cabin for the price. All of the issues we had with everything we notified BTC and they responded quickly. The hot tub was really clean and easy to get in and out of. What I liked the most was the proximity to the Parkway. I would definitely book again

Perfect lil getaway.

Reviewed on 2025-04-01 by Angelina W. , Angola, United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
The cabin was cute and cozy. The road getting up there was not super steep (which is excellent for me ��) felt very secluded even though a few cabins close by. I loved the setting as it felt very “nature” peaceful and relaxing. Had a few small issues but overall would recommend.

Wonderful

Reviewed on 2025-03-19 by Lauren S. , New Cumberland, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Decide how long you want to stay here and add two more days! We stayed 5 nights and it wasn’t nearly long enough, we were so sad to leave. This felt very comfortable and homey. We didn’t use the upstairs bed, but the downstairs bed was very comfortable. The view was lovely. The cabin felt nice and secluded, while still being a very short drive to activities!

29th anniversary getaway

Reviewed on 2024-11-07 by Raymond A. , Clermont, FL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Loved the bears. Loved how secluded the cabin was, at the top of the hill. Everything was perfect. We will be back!!

Stay at serendipity cabin

Reviewed on 2024-10-27 by Nancy M. , North Chili, NY United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
The interior of the cabin was beautifully decorated and furnished. The dishes were all very nice. The towels were very soft and looked brand new. I did have an accident while climbing the stairs to the loft. I was holding on to the railing with my right hand and had to hold on to a upright rails with my left. I dislocated my shoulder and spent the day in the hospital. I know that one railing is up to code but another one would have been very helpful. The outside of the cabin could have used a power washing and some touch ups on the furniture.

Serendipity

Reviewed on 2024-09-13 by Richard Y. , Canton, OH US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Our cabin was amazing, even had bear visits caught on a trail cam. Place was amazing, clean, cozy and warm felt like home.

Serendipity cabin, mid August.

Reviewed on 2024-08-20 by , Interlochen, MI United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Easy to locate, easy to get to. Perfect distance from tons of attraction while still being able to get away from it all. Hot tub was super clean and well maintained.

Great Stay!

Reviewed on 2024-07-22 by , Warren, PA United States
Overall
4
Services from rental manager
4
Cleanliness
3
Location
4
Property condition
4
Nice cabin. Very secluded and quiet. The cabin was a bit smaller that we expected from the pictures. Please be aware the upstairs bedroom is a loft and the jacuzzi tub inside is not private.

The cabin had all we needed to cook and was comfortable.

Great Vacation!

Reviewed on 2024-06-30 by Jen W. , Bethel Park, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Wonderful cabin. Very clean and loved all of the savings offered for fun in both Pigeon Forge and Gatlinburg.

Great place to stay!!

Reviewed on 2024-06-10 by Tabitha S. , Washington, NC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The location was perfect if you want to be secluded enough to enjoy some mountain views but be close enough to town to enjoy all the amenities. Would highly recommend this place to anyone.

May 2024 Stay

Reviewed on 2024-05-28 by Ashutosh Patil , Novi
Overall
3
Experience Rating
3
Property Rating
3
Value Rating
3

Loft bed was horrible and need replacement so as leaving room pull out sofa.
If we are paying so much for stay then at lease we expect to sleep comfortably.
It was nice to have games.
Also TV need replacement

May 2024 Stay

Reviewed on 2024-05-13 by Deborah Smith , Nesbit
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

The cabin was peaceful and the bed was comfortable. We enjoyed the games in the evening. And swinging on the porch was relaxing. If the cabin was upgraded with blinds that open and close, and tvs were a little more modern, and the outdoor picnic table was on a spot of the land viewing the mountains the stay wouldve been perfect.

Amazing

Reviewed on 2024-05-09 by Lawanda V. , Detroit, MI United States
Overall
5
Cleanliness
5
Location
5
Property condition
5
The best experience I’ve had in my life. The cabin was in great condition. The view was amazing. I highly recommend for anyone looking to become one with nature or just take some time to enjoy life.

Top notch!

Reviewed on 2024-01-31 by Shelley W. , Proctorville, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
I have stayed in several cabins over the years and I would absolutely stay here again! The drive was easy however you may need 4wd if there was ice. The location was a very short drive to pigeon forge! The cabin was clean. The pool table was in a great location! The hot tub was huge. Bonus factor is the wood fire place!

Serendipity Getaway

Reviewed on 2024-01-08 by Glenn S. , Dothan, AL US
Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4
The cabin is in a great location. A good balance between privacy and access to Pigeon Forge. For our family of three (3) this property was great. The firepit and fireplace are a great feature. The kitchen is outfitted with anything you could need. The only negative was that dust was on top of the fridge and washer/dryer. The overall house cleanliness was fine, just a deep clean could be in order.

Wonderful Getaway

Reviewed on 2023-11-22 by Justin B. , Fishers, IN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin completely met expectations. It is just as the pictures show. The furniture and beds are comfortable. Recommend this cabin to everyone, you will not be disappointed. The cabin is at the top of a drive so it is semi-secluded.

Anniversary Trip

Reviewed on 2023-11-20 by LINDA M. , Wetumpka, AL US
Overall
3
Services from rental manager
5
Cleanliness
4
Location
4
Property condition
3
My husband and I come to TN every year to 2 yrs for our anniversary.The cabin was clean.The hot tub was clean and great.The bed was comfortable but sits very high. I'm short & had to boost myself up.A stool would be awesome for shorties like me. lol.I would recommend for colder weather,have an additional comforter instead of the thinner bed cover.Also,a cozy lap blanket for the den would be great.There is one there, but not very was great to have a well appointed kitchen;however, a new skillet for the kitchen would be good.The one there sticks very bad.There is a wonderful large jetted tub upstairs;however, it does need an endless hot water tank to make it useable.You can only fill it just to the jets and the hot water runs out.The cabin was well equipped with start up supplies.The pool table & game console were fun.A short pool stick for corners would be a great addition.A decorated Christmas tree for this time of year would also be a nice touch. All in all,the cabin was clean and comfortable with a very pretty view.

Great Cabin to vacation in!

Reviewed on 2023-09-28 by Donna K. , Perdido, AL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We really enjoyed this cabin and the whole rental experience was great. It was just my husband and myself and it was perfect and had room for us to bring our kids next time. The price was good and the location was very convienent. The owners were very helpful and friendly. Would definitely stay there again.

Great Cabin

Reviewed on 2023-09-01 by Gerardo Q. , Chicago, IL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This cabin had everything we needed and made our stay very enjoyable.

bear tracks

Reviewed on 2023-08-31 by JOEL E. , Fuquay-Varina, NC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
we actually got to see a bear the location of these cabins especially bear tracks cabin is perfect quite isolated cozy and cal anytime of the or night. definetly staying here again.

August 2023 Stay

Reviewed on 2023-08-29 by Donna Koehrsen , Perdido
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

We ha great

Nice secluded cabin with a nice view

Reviewed on 2023-08-25 by Alexis W. , Monroe, NC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Nice, secluded, cabin with a nice view. Close to all the attractions in Pigeon Forge and Gatlinburg but far enough away to enjoy the sounds of nature and quiet of the mountains. The cabin was nice and clean with modern updates but still with a log cabin feel.

August 2023 Stay

Reviewed on 2023-08-14 by Tammy Cain , Wilmington
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

what a nice cabin. stayed here with my daughter and grandkids. everyone enjoyed every minute of vacation! the cabin was perfectly located for privacy but close to all attractions. It had everything we needed for our stay. I will definitely stay again when I go back to Tennessee.

Peaceful Getaway

Reviewed on 2023-08-02 by Jada G.
Overall
5
We enjoyed our four day stay at the cabin. The area was very peaceful. The free daily tickets was a big bonus and the cabin isn't too far away from the local attractions - it's the perfect distance. The communication of the owners and company in general is top notch. They're responsive and are sure to send you reminders at the beginning and end of your stay. The cabin does have some typical/normal wear and tear but nothing extreme or major. We also enjoyed the arcade games and pool table in the cabin in addition to just being able to relax on the rockers or swing on the porch as well as the jacuzzi. We'd definitely rent this cabin again or through Bear Tracts in general.

July 2023 Stay

Reviewed on 2023-08-01 by Amanda Goodwin , Grand Island
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

The cabin was the highlight of our trip to Tennessee!

Great Cabin

Reviewed on 2023-07-17 by , Cheswick , PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a wonderful stay. Very clean and will definitely return in the future!!!

Great

Reviewed on 2023-05-14 by Steve D. , coats, NC US
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Everything about this stay was a great experience.

Wonderful Trip

Reviewed on 2023-04-29 by Barbara M. , Bristow, VA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Had a great experience staying here April 2023! Our two girls ages 12 & 14 were in awe of the cabin! Enjoyed the hot tub, pool table and video games. Close enough to everything we did in the Smokeys, Pigeon Forge and Gatlinburg.
We would stay here again!

Great stay

Reviewed on 2023-03-28 by , Oneonta, AL US
Overall
5
Services from rental manager
4
Cleanliness
4
Location
4
Property condition
5
Great place to stay.

50th Anniversary Weekend Getaway!!

Reviewed on 2023-02-06 by Roger & Jane Hillis , Hazel Green, Alabama USA
Overall
5
A wonderful cabin for 4 friends to celebrate our 50th anniversaries! Cabin was extremely clean, well stocked, nice decor, plenty of seating in front of the fireplace, mattress in main bedroom was excellent, and appliances were in great condition with crock pot and instapot. Bedroom lighting was a little dim for our aging eyes but certainly not a deal breaker. A flashlight might be something to bring along bc it’s dark after sunset. Wi-Fi and TV reception was excellent during our stay! Trapper Ridge Lane is a short, curvy, steep road. But then it’s The Smokey Mtns. You come for the views which we loved. It felt secluded yet only took 3-5 minutes to Pigeon Forge for fun and food. Bad weather might make access to this cabin a little “iffy”. Great Wi-Fi and TV reception!! Would definitely recommend this cabin!

January 2023 Stay

Reviewed on 2023-01-30 by Austin Vernon , Stuart
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

This house was perfect. Great location, super clean and had everything we needed.
Will definitely stay here again!

Wonderful Cabin

Reviewed on 2023-01-08 by , Spring Hill, TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We really enjoyed the cabin especially the hot tub on the front porch. The view from it was amazing. I wish we would have had wood for the fireplace but that’s the only thing we were disappointed with. It’s very cute and cozy!

INCREDIBLE CABIN

Reviewed on 2022-12-05 by Kimberly D. , Ft Lauderdale, FL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This is by far the best managed cabin I have ever rented. I am so happy that I booked this one. I will continue to just use Bear Tracts for my cabin rentals. Cabin was obviously professionally cleaned and in immaculate condition. My husband made the comment while in the hot tub, how clean the water felt, only to later read how after each stay the hot tub is emptied, cleaned and refilled. Communication was great as well. If I had one complaint it would only be that I wish the tv was angled a little differently so it is easily seen from all sides of the couch. Other than that, this couldn't be a better more cared for cabin. Oh and for those like me scared of the steep roads, this was a simple little small hike up but still very private.

Perfect Home for a vacation / get away

Reviewed on 2022-11-15 by Laura B. , Cedar Springs, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This home is exactly as the pics show. Everything was clean and tidy. Very close to pigeon forge, with Gatlinburg not far away! Beautiful view from the front porch / hot tub area. Wish we could post pics! Many games. Enjoyed having the campfire outside - but waited until after a rain due to fire restrictions. Loved the pool table and video games. Great place to make wonderful memories. Would like to see a couple of new frying pans. The old ones stick like crazy. And a saucepan that is about the size for Mac and cheese is needed. Otherwise the kitchen was stocked perfectly.

September 2022 Stay

Reviewed on 2022-09-11 by Tonya Slaughter , Florence
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

This cabin is exactly as described and pictured. Secluded, but still close to downtown and all attractions. Cabin is very clean and well taken care of. Had everything that we needed and more. The view from the balcony is amazing. Would definitely recommend.

Clean and Comfy

Reviewed on 2022-08-09 by Jay W. , Summerfield, FL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin was in a great location just close to town and just far enough away. Easy in and out. Comfortable and quiet. We had a great time. Communication with Owners Matt and April and the staff at Bear Tracts was great.

Mountain Getaway in Serendipity

Reviewed on 2022-08-06 by Patrick S. , Charleston, SC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
What an awesome stay. The place was clean, warm and inviting from the moment we made the reservation until the time we checked out. Very clean and well appointed and the view was to die for, sitting in the hot tub and looking over the mountains was worth every penny.

Location, location, location

Reviewed on 2022-07-03 by Stephanie F. , Marengo, IN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
If you want privacy yet easy access to area attractions, Serendipity is for you! Gorgeous location, beautiful property. Clean and plenty of room for our family of five.

Getaway in the Great Smokeys

Reviewed on 2022-07-01 by Jim S. , Trafford, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The cabin was great! Great scenery, loved the games, hot tub, and everything about it. The owners were very helpful with any questions we had.

FunTime in the smokies

Reviewed on 2022-06-27 by Duane G. , Palatine Bridge , NY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
The cabin was very clean & fun to be in, everything was easy to find & not far from all the rides , shows , etc. I will consider booking in the future.

Loved it

Reviewed on 2022-05-20 by Sara Y. , Greenville, SC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
It has everything we need hot tub, bbq, pool table, ect. Definitely recommended!

Peace and love in the Smokies

Reviewed on 2022-03-16 by , Huntsville, AL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Everything was perfect.... I love the cabin, it’s very cozy and welcoming. I would love to live there!! It is well maintained and the beds were very comfortable. I slept better there than I do at home. Everything was very functional. I loved making a fire, listening to music and shooting pool all in the same room. The hot tub was a great plus. Definitely going back in the fall

February 2022 Stay

Reviewed on 2022-02-24 by Mirialys Rufin , hialeah
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

very good location ... .. tranquility aerea .. .

Enjoyed our stay

Reviewed on 2022-01-31 by , Camden, SC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Cabin was great for our stay. Location was great to get anywhere you need to go in les than 30 minutes with plenty to do close by. Cozy cabin.

Beautiful Cabin

Reviewed on 2022-01-25 by Barbara B. , GEORGETOWN, KY US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We loved this cabin! It was perfect for our weekend getaway. It was very close to town, but felt secluded and private. The cabin was immaculate and had everything that we needed!

That's 1 checked off the Bucket List

Reviewed on 2022-01-02 by Karen G. , coventry, RI United States
Overall
4
Services from rental manager
4
Cleanliness
4
Location
5
Property condition
4
It was delightful! Such a peaceful area, just far enough away from the exciting recreational area of Pigeon Forge, Tn to let you enjoy the tranquility of the mountains. There was everything in the cabin you could ask for, from every kitchen gadget to dvd players at every tv, video games, pool table, indoor & outdoor hot tubs, fire place. It was Christmas time when we visited and the cabin was decorated so nicely. We enjoyed ourselves very much. Never seen anyone from the property management, you get all the instructions online and let yourself in. If you have any problems someone is a phone call away. It was an awesome cabin!

Nice Cabin

Reviewed on 2021-12-25 by Ronna H. , Imperial, MO United States
Overall
3
Services from rental manager
4
Cleanliness
4
Location
3
Property condition
3
The cabin was nice and secluded in the woods. When we showed up in December there was higher temps which may have caused the swarm of ladybugs and wasps inside the cabin. Bring your own toilet paper and paper towels because the ones provided are so cheap and not really used because of lack in quality. They also require you to leave the thermostat at 68 in winter months. I was a little chilly at times, but was ok with putting on a heavier coat. The shower curtain was also ripped on both sides (cheap material) and made it hard to shower without getting water on the floor. The pool table served as very little use and took up a lot of space. And I wished the outside views were more of the mountains; but during Christmas it was nice seeing the cabins in the woods lit up with Christmas displays.

Manager's Response

While we appreciate all of our feedback sometimes a little clarification is needed. Yes, the warm weather will activate insects that have been preparing for winter. It's something we deal with in a private, true log cabin in the woods. It doesn't happen every day and we do have a monthly pest control. However, nature cannot always be controlled. We are happy to provide a starter pack of paper products to our guests. We hate these items didn't pass your quality standards. The thermostat request of 68 is only when you are departing your stay from the cabin. We feel these instructions are very clear but will review them to ensure that everyone fully understands them. Our shower curtains have been replaced and we would have been happy to do this had we been informed during your stay. The pool table in the living area and the views are enjoyed by most of our guests. We hate you couldn't enjoy the cabin in the way it is advertised. The photos are not altered or shopped in any way. We recommend reviewing the photos of your desired vacation spot a little closer to make sure you have the experience you are looking for.

Stay

Reviewed on 2021-11-12 by
Overall
5
Loved the location! Beautiful view while drinking coffee in the mornings and watching the sunset in the evenings from the hot tub. Must have been lady bug season though! Lol. Would definitely come back.

Cute cabin

Reviewed on 2021-11-03 by Amber Childers , Chapel Hill, TN USA
Overall
5
Cute cabin and private!! There are other cabins near you but there's a good distance between them and lots of trees. The drive up to the cabin was not too steep. Husband played pool and pac-man every night and we enjoyed the hot tub. Only negative was the water pressure was low but I assume all cabins are like that. At least the water did not smell like Sulphur. We would definitely stay here again.

Mountain Retreat

Reviewed on 2021-10-29 by Charles C. , MOYOCK, NC US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
A great location that gives you quick access to shopping and local attractions yet seems very remote at the end of the day with and amazing view from the Porch. The cabin was well furnished and clean. I hope I can come back in the future and stay longer.

Cozy cabin retreat

Reviewed on 2021-10-09 by , portland, TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Cozy, clean and secluded cabin getaway! All the amenities you could need and conveniently located to all the attractions. The owners were friendly and quick to respond. We will definitely stay again.

Cozy cabin retreat

Reviewed on 2021-10-09 by David A. , Portland, TN United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Cozy, clean and secluded cabin getaway! All the amenities you could need and conveniently located to all the attractions. The owners were friendly and quick to respond. We will definitely stay again.

Cabin getaway

Reviewed on 2021-09-08 by Natasha P. , French Creek, WV US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
4
Owners were very friendly. Really had a great time. Very kid friendly. Just what are family needed.

Great Place to Stay!

Reviewed on 2021-08-26 by KENNETH H. , OIL CITY, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This cabin is beautiful! The images do not do it justice. The place is clean. I think that the rule to not lower the AC lower than 73*. the place stays hot and there are no fans for in the bedroom downstairs. All-In-All, we will probably stay here again.

Wonderful Stay at Beartracts 77

Reviewed on 2021-08-21 by Brett K. , Naperville, IL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We just came back from an amazing getaway at Beartracts 77. It was sufficiently remote without being very far from all that Pigeon Forge has to offer. Personally, Pigeon Forge and all of its “tourist trap” attractions really aren’t my thing. So we spent most of our time up in the cabin itself. Between the views from the large deck to the hot tub on the deck to the pool table and gaming system inside the cabin, we weren’t bored for a second. We would definitely return to this cabin, and will on our next trip to Tennessee!!

August 2021 Stay

Reviewed on 2021-08-12 by Mary Bischoff , Summerville
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

great cabin close to town and hiking. It was not a scary drive

Peaceful, gorgeous view!

Reviewed on 2021-08-10 by Shelley B. , O'Fallon, MO US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Cabin was very clean. Loved the pool table, hot tub and video game! The view was amazing!

July 2021 Stay

Reviewed on 2021-07-25 by Vicki Di Leggi , Philadelphia
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

This was a perfect family vacation! The cabin is beautiful and just as described. I loved drinking coffee on the swing every morning, its sheer bliss!

Great family vacation, we enjoyed the surrounding activities and the complimentary tickets were out to great use!

Last thing, loved playing games at night w/the family over a great BBQ dinner. We cant wait to come back here - I think we may make this an annual trip!

Serendipity

Reviewed on 2021-07-15 by Brian A. , Duncanville, AL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Very nice cabin, clean, well supplied and comfortable beds.

Great time in a secluded cabin!

Reviewed on 2021-07-11 by , Kaysville, UT US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Great location near Pigeon Forge. Enjoyed the deck and hot tub overlooking the Smoky Mountain area. Cabin was very clean with all the amenities you need. Will visit again in the near future!

Perfect location!

Reviewed on 2021-07-04 by Amy N. , Leoma, TN US
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
This rental was in the perfect location. Just minutes from Pigeon Forge but private too. Super clean. Owners responded immediately to all questions and requests.

Serendipity

Reviewed on 2021-06-22 by April H. , Falling Waters, WV US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
Secluded and beautiful views, cabin was described accurately.Easy access to Pigeon Forge and surrounding activities.

A Great Spot For A Getaway

Reviewed on 2021-06-18 by , Burlington , KY US
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Had a great time in this cute cabin. The decorations were awesome and overall great experience. The only downfall water pressure is greatly lacking.

We can hardly wait to come back!!

Reviewed on 2021-06-15 by William P. , Berea, OH US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Everything in the cabin was perfect! The cabin was so clean and secluded, the decor was adorable, all of the kitchen accessories (and more) were available, we couldn't stop looking at the amazing view, the chairs and beds were so comfortable!

May 2021 Stay

Reviewed on 2021-05-20 by Kevin Bryant , Cape Girardeau
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

It was great, couldn't ask for a cleaner cabin, kitchen has anything and everything anyone would need. pictures on web site are exactly what you get. Definitely will be back. Can't say enough about it. Thank you!

Get away break

Reviewed on 2021-05-10 by Kristi S. , Gainesville, United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Very quiet and relaxing

Get away break

Reviewed on 2021-05-10 by , Gainesville , GA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Very quiet and relaxing

Beautiful mountain cabin!

Reviewed on 2021-04-11 by Diane S. , Boiling Springs, SC United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Beautiful mountain cabin. This cabin is very pretty. The view was amazing! The hot tub was so relaxing after a long day of sightseeing. The kids love the video game and pool table! It is at the very very top of this mountain!! The road to get there is very steep and the road is windy. Please drive slow on your way up!!!

Serendipity...Round 2

Reviewed on 2021-03-16 by Isaac P. , Murfreesboro, TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Serendipity never fails to give a nice, homey, welcoming weekend getaway! We went for a second time for our anniversary! We absolutely love this cabin and we have decided that this cabin is our home away from home when it comes to the smokies! It is always spotless upon arrival! It has absolutely everything you need! The owners are just wonderful! They respond very quickly if you should need anything or have any questions! We have been going to Gatlinburg for over a decade and have never stayed in the same place until now! Let serendipity do the same for you and your family! You won’t be disappointed!

Great place

Reviewed on 2021-03-13 by James S. , CLARKSVILLE, TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Everything was perfect. Great location and if you plan to go out to the attractions the free ticket saved us hundreds of dollars. I will definitely come back to this spot.

February 2021 Stay

Reviewed on 2021-02-26 by Karen Dawn , California
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

We have been going to Gatlinburg for 5 years and this is such a clean cabin and by far the cleanest we have stayed in. Also owners are so accommodating and fast to response to communication. I would highly recommend this cabin!

Awesome cabin

Reviewed on 2021-02-02 by Scott S. , Knoxville , TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This cabin has all the amenities, great location, easy access to the cabin, very private and clean,

January 2021 Stay

Reviewed on 2021-01-13 by Kristopher Carlson , Florida
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

This cabin is absolutely beautiful! It was super clean when we arrived! It has everything you could possibly need in the kitchen, the bathrooms, and the bedrooms! The hot tub on the deck is such a plus after a long day of activities in the surrounding towns! There is also a pool table, game station, and tons of games throughout the house for kids! Any questions we had, were immediately answered by Matt via text (Matt replies in like 2 minutes or less each time)! I highly recommend staying here! I have shared the link to this cabin with atleast 10 of my friends already! We THOROUGHLY enjoyed our stay! We will MOST DEFINITELY be back in the future!

November 2020 Stay

Reviewed on 2020-11-07 by Michael Randall , Orlando
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Fantastic stay..I wish the weather was cooler.. second time at this cabin..Owners were extremely prompt with responding to emails..Definitely would stay here again !!

July 2019 Stay

Reviewed on 2020-10-06 by Tina Breen , Fairfield
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Excellent accommodations. Beautiful cabin with pool and gaming tables. enjoyed the view from the front porch morning and evenings as well. the hot tub was especially good following our 8 mile hike on the Ramseys Cascade trail. Appreciate the timely communication using the Hospitality app and quick response when we discovered our coffee pot was broken! We as a family, highly recommend Bear Tracts and would live to come back soon!

October 2019 Stay

Reviewed on 2020-10-06 by Krithika Sridharan
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Cozy cabin space for a family get together. The best part was jacuzzi both inside and outside. The views from the cabin were amazing. I recommend this cabin for a perfect family vacation.

October 2019 Stay

Reviewed on 2020-10-06 by Dianne Gillis , Willis
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Thank you, Matt and April at Bear Tracts for another great stay!! Love your new hospitality app! Great way to communicate and get information about the cabin. Loved my stay at Serendipity! Beautiful cabin, views and hospitality! The Great Smoky Mountains tug at my heart strings! Cabin's kitchen is fully stocked! If the temperature would have been a little colder, I would have fired up the crockpot and the fireplace! Maybe....next time! :-) Best wishes! Thanks, again!

October 2019 Stay

Reviewed on 2020-10-06 by Justin Cook
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Super responsive host. Great location- close to the National park and to town. Beautiful views. This is a semi-secluded cabin (most are right next to each other). You will pass other cabins on the private road but you are up on a hill by yourself and you can't see other cabins from there. We'll be back!

February 2020 Stay

Reviewed on 2020-10-06 by Holly Phillips , N/A
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Awesome! Thank you

March 2020 Stay

Reviewed on 2020-10-06 by Cade Thornsberry , KY
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

Super cozy cabin! Perfect location! Will be back!!

March 2020 Stay

Reviewed on 2020-10-06 by Angela Nichols , N/A
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

This is our first Airbnb experience and we did not know what to think or expect. The cabin was really clean upon entrance everything was exactly as described and it was easy access. Its a very nice and quiet place to get away and that is close to everything. The Papa Johns delivery guy will even come up to the mountain. It is a Windee road but it is safe. This cabin is perfect for our three person family. The kitchen has all modern appliances pots and pans etc. The washer and dryer is located upstairs and the upstairs has a standalone shower and whirlpool tub. The upstairs queen bed bedroom is loft style with no door. The master bedroom has a king size bed that is very comfortable and it has a detached master bathroom. The kitchen is right outside the master. The hot tub, the long deck and porch swing made it a very relaxing place to stay.

July 2020 Stay

Reviewed on 2020-10-06 by Isaac Phillips , Murfreesboro
Overall
5
Experience Rating
5
Property Rating
5
Value Rating
5

We absolutely loved our stay at Serendipity!! The cabin was very cozy and had everything you need for a getaway during these times! It literally has everything on our checklist! The cabin was also very clean! The owners are absolutely amazing to work with! They will tend to anything you need as soon as they can! Very lovely people!!! Will definitely be booking again!

Isaac and Eboni

First Time Stay and An Awesome Stay

Reviewed on 2020-06-22 by Victoria P. , Nashville, IL United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This was our first time renting a cabin in the Smokies. We could not have asked for a better experience. Location was secluded and private but within a good distance to all our activities. The cabin was clean and well maintained. The kitchen was well stocked
for 'cooking at home'. Beds were comfortable. Customer service was informative through the use of an app on our phones.


There is also an amazing tiny restaurant down the road called Boss Hogs BBQ. Some of the best BBQ we've had.

A vacation to remember

Reviewed on 2019-11-19 by Justin F. , United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Matthew was a great host the cabin was very clean and very up to fat the location of the cabin was perfect close to all of the downtown attractions the view from the back porch over looking the smoky mountains was amazing I most definitely would recommend this cabin to anybody looking an amazing experience!!

Great location

Reviewed on 2019-09-23 by , Stuart , VA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We as two couples had a great time. Could not have ask for better weather. Our only suggestion is a blind be put on the door leading out on the large porch near hot tub.

Great location

Reviewed on 2019-09-23 by Donna G. , Stuart, VA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We as two couples had a great time. Could not have ask for better weather. Our only suggestion is a blind be put on the door leading out on the large porch near hot tub.

Cozy cabin on edge of town

Reviewed on 2019-09-04 by , United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
The front door not being able to lock from the inside is a major issue. We had a 16 month old with us and there is no way to keep him inside. He was constantly opening the door. This really needs to be re-evaluated or you need to install a chain lock like is located on the back door.

I would also suggest your house cleaning crew provide a sponge for doing dishes. There was nothing to wash dishes with except 1 of the 2 dish rags provided. There were ample towels provided in the bathrooms however only one cup towel in the kitchen. I would definitely provide more than one of those.

There were also 4 dead scorpions in the home and I killed 3 lives ones. This also needs to be addressed.

The check out time is a bit unrealistic. I understand the turn around for cleaning crew but your entire last morning in the cabin is unenjoyable with a 10am check out.

Overall, we were very pleased with the cabin and would stay again as long as the front door was fixed.

Wonderful!

Reviewed on 2019-07-19 by Melissa C. , Madison, GA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Cabin was super clean, well stocked and exceeded all expectations. Property owners were nice enough to check in with us over the weekend to make sure everything was satisfactory, and provided direct contact information in case there were any problems. We will definitely be booking with these owners again in the near future!

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